IT Application Support Specialist

🔹 For our Client from automotive industry we are looking for IT Application Support Specialist 🔹

Location: Wrocław (hybrid mode)

Type of agreement: B2B contract with possible extension

This is a great opportunity for someone who enjoys bridging business and IT, facilitating agile ways of working, and supporting both operational and development activities.

Your responsibilities will include

• Provide application support for Finance and Master Data Management solutions.
• Investigate, analyze, and coordinate resolution of incidents, service requests, and production issues.
• Facilitate Scrum ceremonies, document decisions and action items, and follow up on open questions.
• Support product backlog management by helping prioritize items and clarify requirements with stakeholders.
• Collaborate with development teams to identify root causes and implement sustainable solutions.
• Monitor application performance, data quality, and operational stability.
• Support testing, releases, deployments, and change management activities.
• Gather, document, and clarify business requirements for enhancements and improvements.
• Facilitate collaboration between business and technical teams to ensure alignment and successful delivery.
• Drive continuous improvement initiatives focused on increasing business value and operational efficiency.

Required qualifications

• Experience in application support, service management, or a similar role.
• Strong stakeholder management and communication skills.
• Ability to work effectively with both business and technical teams.
• Analytical mindset with strong problem-solving capabilities.
• Experience gathering and documenting business requirements.
• Knowledge of Agile methodologies and ways of working.
• Ability to manage multiple priorities in a dynamic environment.
• Fluent English communication skills.

Nice to have

• Experience within Master Data Management processes.
• Experience supporting Finance-related applications and business processes.
• Knowledge of data management, reporting, or analytics solutions.
• Experience working with enterprise applications and configuration-based platforms.
• Experience facilitating agile ceremonies and supporting agile teams.
• Scrum Master certification.

Ework Group - founded in 2000, listed on Nasdaq Stockholm, with around 13,000 independent professionals on assignment - we are the total talent solutions provider who partners with clients, in both the private and public sector, and professionals to create sustainable talent supply chains.

With a focus on IT/OT, R&D, Engineering and Business Development, we deliver sustainable value through a holistic and independent approach to total talent management.

By providing comprehensive talent solutions, combined with vast industry experience and excellence in execution, we form successful collaborations. We bridge clients and partners & professionals throughout the talent supply chain, for the benefit of individuals, organizations and society.

We offer

• B2B agreement
• Transparent working conditions with both Ework and the client
• Current support during our cooperation
• Possibility to work in an international environment
• Collaborative environment in Swedish organizational culture

Contact person: karolina.malyska@eworkgroup.com

Client code: MO02, MM03

Do you know someone who would fit this position? Recommend a candidate by sending her/his CV to: polecenia@eworkgroup.com