Senior IT Analyst

🔹 Senior IT Analyst 🔹

📍 Location: Warsaw, Gdańsk or Gdynia (3 days a week from the office)

📄 Type of agreement: B2B contract with possibility of extension

We are looking for a Senior IT Analyst to join the Deposits Domain within our Group Technology. The Deposits Domain is a maintenance organisation for Personal Banking customers’ accounts and deposits (based on Temenos Transact), currently catering for approximately 6.5 million accounts in the core ledger.

You will be joining a team of experienced and skilled Product Owners and Analysts who are driving business and technical requirements specifications, working in close collaboration with implementation teams to execute software development according to SAFe Agile practices.

As an IT Analyst, you will play a key role in understanding business needs, analysing systems, and applying data modelling to support clear and effective solutions.

🎯 Purpose of the role

Drive the requirements process in Technology. Manage your own part of initiatives involving multiple stakeholders, ensuring a strong focus on scalability, robustness, and non-functional requirements in the target state. Facilitate stakeholder collaboration and provide both technical and business insight for software development, decision proposals, and studies.

✅ Responsibilities

• Clarify, document, and communicate functional and non-functional requirements, while driving your part of change initiatives with multiple stakeholders in line with the target state to enable sustainable solutions
• Strengthen the robustness and quality of applications supporting the business area to ensure a reliable, scalable, and up-to-date production environment
• Deliver according to scope, company standards, quality expectations, and timelines to meet business needs
• Keep track of the latest developments and best practices within your field to maintain professional growth
• Facilitate agile collaboration across business, IT, and external partners to enable successful deliveries that enhance business performance
• Provide guidance, including facilitation, coaching, and review, to maximize customer value within your area
• Contribute to implementing solutions that innovate, simplify, and modernise the application portfolio

✅ Required skills and experience:

• Strong requirements analysis skills
• Good business knowledge and banking experience
• Proficiency in SQL and experience working with large, complex datasets
• Strong communication and interpersonal skills for effective stakeholder management
• Hands-on experience with Jira and Confluence
• Ability to translate business needs into clear functional and non-functional requirements for T24 and reporting solutions
• Experience analysing end-to-end data flows from T24 through integrations, data platforms, and downstream reporting systems
• Experience facilitating workshops with business stakeholders, architects, developers, testers, and reporting teams
• Ability to identify upstream and downstream impacts of changes, including data lineage, reconciliation, controls, and operational processes
• Support solution design by clarifying T24 product configuration, account events, transaction flows, interfaces, and reporting requirements
• Define acceptance criteria and test scenarios covering normal flows, exceptions, reversals, corrections, and end-of-day processing
• Investigate production incidents and data discrepancies by tracing transactions and records across systems
• Understanding of deposits, accounts, balances, interest, fees, value dates, postings, and transaction lifecycle
• Experience creating source-to-target mappings and business data definitions
• Ability to work closely with Product Owners and Developers throughout refinement and delivery, not only during initial requirements gathering
• Ownership mindset with the ability to drive cross-system issues to resolution, ensuring root cause, impact, and solution are clearly understood

⭐ Nice to have

• Experience with T24
• Experience working in a Nordic bank
• Knowledge of the Hadoop ecosystem
• Experience with Snowflake

Contact person: nicola.urbanska@eworkgroup.com

Client codes: BN01, MM03, MM02