Senior Service Solution Architect (m/f/d) - Munich

Requirements:

• University degree (Masters, MBA, or equivalent) in Engineering, Science, or Business
• 10+ years of experience in managed service contracts, with deep knowledge of multi-vendor environments
• 5+ years of experience in international matrix organizations and collaboration with global subsidiaries
• Strong skills in profitability calculations and risk assessments
• Excellent coordination, communication, negotiation, and presentation skills
• Proven track record in project management within complex setups
• Ability to manage multiple projects under time pressure
• In-depth knowledge of service concepts and solution design
• Proficiency in data analytics, KPI definition, and performance management
• Fluent in English and German (spoken and written)
• Independent, structured, and solution-oriented working style
• Willingness to travel internationally

Responsibilities:

• Design tailored service solutions for large, non-standard customer projects during the tender phase
• Develop customer-specific service concepts based on requirements, leveraging standard G+D services wherever possible
• Evaluate third-party supplier offers, maintenance activities, FTE requirements, and material consumption
• Calculate costs for all elements of the defined service scope
• Define service solution pricing using established methodologies, optimizing benefit and risk for G+D in alignment with Service Sales and Solution Units

Technologies:

• Architect
• Support
• Matrix
• Security

More

We are G+D, an international technology group and traditional family business with over 14,000 employees in 40 countries. For over 170 years, we have created integrated security technologies across Digital Security, Financial Platforms, and Currency Technology. In Currency Technology, we collaborate with central banks and the currency industry to increase the security and efficiency of the cash cycle. We are seeking a Senior Service Solution Architect (m/f/d) for our Service Sales Support and Spare Part Management department. This is a full-time, permanent position based in Munich. We offer flexible working hours and remote work options, structured onboarding and regular feedback, attractive performance-based compensation, family-friendly benefits and flexible work models, comprehensive workplace health initiatives, and a collegial international environment where collaboration and mutual support are valued.

last updated 43 week of 2026