Software Developer & Support Specialist - Warehouse Automation

Requirements:

• Bachelors degree in Computer Science, Software Engineering, or a related field, or equivalent hands-on experience
• Software development experience with one or more of C++, C#, Java, or PHP
• Working knowledge of SQL and relational databases
• Strong troubleshooting skills and clear written and verbal communication
• Willingness to travel occasionally
• Experience supporting enterprise software, preferably in warehouse, logistics, or supply chain environments
• Familiarity with WMS/WES platforms, conveyor or carousel systems, or material handling controls
• Experience with source control and modern development workflows such as Git

Responsibilities:

• Design, develop, test, and maintain features and fixes for our warehouse automation software
• Support customers by phone, email, and remote sessions
• Diagnose and resolve software, database, and system integration issues, including identifying root causes in the code
• Assist with go-lives, upgrades, and migrations, including occasional customer site visits
• Participate in code reviews and contribute to sound development practices
• Document issues, fixes, and procedures clearly for future reference
• Build strong working relationships with customer operations and IT teams
• Divide time between software development and technical support for customers using our warehouse automation solutions, including Diamond Warehouse and PowerPick
• Work with our engineering and field service teams

Technologies:

• C#
• Support
• Java
• PHP
• SQL
• Git

More

We are a technology consulting company providing warehouse automation software to distribution and fulfillment operations worldwide. Our U.S. team is based in Grand Rapids, Michigan, and works on hands-on automation projects as part of a collaborative local team within a global group. We serve more than 75 customers in a growing industry and offer opportunities to develop into senior technical roles. We are an equal opportunity employer.

last updated 44 week of 2026