Belting Application Engineer

Requirements:

• Must be legally authorized to work permanently in the United States; visa sponsorship, visa transfers, and employment-based immigration support are unavailable now or in the future.
• A Bachelor of Science degree in Engineering or a related technical field is preferred.
• 1–3+ years of experience in application engineering, technical sales, product support, conveyor systems, or industrial manufacturing.
• Proficiency in SolidWorks or other CAD software is preferred.
• Strong computer skills, including Microsoft Office; experience with Salesforce or a similar case-management system is a plus.
• Strong project management, organizational, attention-to-detail, and time-management skills, with the ability to handle multiple technical requests and customer projects.
• Strong presentation and communication skills, including the ability to explain technical recommendations to internal teams and external customers.
• Customer-focused, with strong follow-through and personal accountability; able to work independently and recognize when to escalate complex technical issues.
• Willingness to travel up to 40% for customer visits, troubleshooting, training, and technical project support.
• Spanish proficiency is a plus for supporting the broader Americas region.
• Ability to analyze application requirements, solve customer problems, provide application support, communicate and train effectively, collaborate across teams, and take ownership of requests and projects through resolution.

Responsibilities:

• Provide technical and application support for our Conveyor Belting portfolio to Sales, Customer Service, distributors, OEMs, and end users.
• Work with customers, Sales, and Engineering to assess equipment needs, including new conveyor layouts and retrofits.
• Recommend belting solutions based on application requirements, operating conditions, customer needs, and opportunities to improve performance or reduce operating costs.
• Explain how recommended solutions meet customer requirements and differ from competing products.
• Support strategic customer projects and competitive conversions through technical reviews, product recommendations, application validation, and field support.
• Take part in customer site visits, conveyor surveys, product trials, installations, and on-site troubleshooting.
• Respond to customer inquiries and application requests with timely follow-up and clear recommendations.
• Troubleshoot conveyor and belt performance issues, considering product selection, conveyor design, installation, operating conditions, and maintenance.
• Develop or update product specifications, drawings, and technical recommendations to meet application requirements.
• Prepare and deliver technical presentations and product or application training for internal teams, distributors, customers, and prospects.
• Identify opportunities to recommend improved materials, products, or conveyor solutions that increase performance, reduce costs, or improve customer productivity.
• Partner with the Engineering Manager on complex applications, technical escalations, and high-priority customer issues.
• Support customer quality and product-performance investigations with application information, field observations, troubleshooting, and input for root-cause analysis.
• Collaborate with Product Management, R&D, Design Engineering, Operations, and global technical teams to assess customer requirements and determine whether products or solutions should be modified or developed.
• Support R&D and new product development with field knowledge, application requirements, testing, and customer validation.
• Work with Regional Segment Specialists and PMMs on key market, customer, and growth initiatives.
• Participate in regional and global technical and application knowledge-sharing, and bring relevant practices back to our Americas commercial organization.
• Share field feedback on recurring application challenges, product performance, competitive solutions, and technical needs.
• Support new product introductions through application validation, customer trials, technical documentation, and training.
• Document technical requests, recommendations, and project activity using established systems and processes.

Technologies:

• Support
• Salesforce

More

This is a customer-facing, field-oriented role supporting both day-to-day technical requests and strategic growth opportunities in conveyor belting. The work includes engagement at customer sites and collaboration with commercial, engineering, product, and technical teams.

last updated 44 week of 2026