Business Analyst

Requirements:

• A bachelors degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field is preferred; an equivalent combination of education and experience may be considered.
• At least three years of experience in business analysis, data analysis, or a related field is preferred.
• Experience with SQL Server, relational databases, data warehouse concepts, ETL processes, and reporting solutions.
• Proficiency in SQL querying, reporting, and data analysis, including experience with SQL Server Management Studio (SSMS).
• Experience with Power BI, SSRS, or similar business intelligence tools is preferred.
• Familiarity with Microsoft 365 applications, including Excel, Teams, SharePoint, and Power Platform.
• Basic knowledge of Active Directory, Entra ID, and business application administration; basic systems administration experience is preferred.
• Strong documentation and process-mapping skills, analytical and problem-solving abilities, and attention to detail and data accuracy.
• Excellent verbal and written communication skills, the ability to manage multiple priorities and deadlines, a customer-service mindset, and the ability to explain technical concepts in business-friendly language.
• Exposure to financial services, insurance, or membership-based organizations is a plus.
• Experience with Webdocs, Equisoft Oipa, Microsoft Dynamics, and Power BI.
• Ability to work in a typical office environment and occasionally lift up to 25 pounds.
• Periodic after-hours support during system implementations or maintenance windows may be required.

Responsibilities:

• Partner with business stakeholders to understand operational processes, needs, and reporting requirements; gather, document, and validate business and technical requirements.
• Review business processes and recommend improvements to increase efficiency and effectiveness, while facilitating communication between business users and technical teams.
• Support project planning, testing, implementation, and post-deployment activities; prepare process documentation, workflows, and training materials.
• Create, maintain, and optimize SQL Server databases, queries, stored procedures, and reporting datasets.
• Contribute to data warehouse initiatives through data validation, transformation, quality assurance, and support for data integration and troubleshooting.
• Develop and maintain dashboards and reports using Power BI and other reporting tools; analyze trends and business metrics and work with users to define KPIs and reporting needs.
• Provide basic administration and support for business applications and enterprise systems, including user accounts, security permissions, and system configuration.
• Assist with software upgrades, testing, and implementation; monitor application performance and coordinate issue resolution with vendors and internal IT staff.
• Document system configurations, procedures, and support processes, and troubleshoot databases, applications, and integrated systems.
• Participate in cross-functional technology projects, coordinate testing and user acceptance testing (UAT), and maintain project and system documentation.
• Help identify risks, dependencies, and process improvement opportunities, and provide end-user support and training for reporting and business applications.

Technologies:

• Active Directory
• Business Intelligence
• Data Warehouse
• ETL
• Excel
• Support
• Microsoft 365
• Power BI
• SQL
• Security
• SharePoint
• Windows
• Office 365

More

We are hiring a Business Analyst to connect business departments with Information Technology and help improve operational efficiency, reporting, and business decision-making. The role supports enterprise systems in a financial services environment. We offer a starting salary of $75,000 per year, along with a 401(k), AD&D, dental, disability, health, life, and vision insurance, paid holidays, and paid time off. We are an equal opportunity employer committed to an inclusive workplace and nondiscrimination in accordance with applicable law. The position is hybrid remote in Beaver, Pennsylvania (15009).

last updated 43 week of 2026