Business Systems Engineer

Requirements:

• Bachelors degree in Computer Science, Information Systems, or a related field; equivalent experience will be considered.
• 7+ years of progressive experience in systems engineering, business systems administration, or solutions architecture.
• Demonstrated experience making architecture decisions and carrying out hands-on implementation.
• Proven ability to lead complex, multi-stakeholder technical projects from scoping through delivery.
• NetSuite or comparable ERP administration and configuration experience.
• Experience with iPaaS or integration platforms such as Celigo, MuleSoft, Workato, Dell Boomi, or similar.
• Experience administering Shopify or a comparable e-commerce platform and working with APIs.
• Scripting or automation skills, such as SQL, Python, Power Automate, or RPA tools.
• Experience managing or directing third-party technical vendors and implementation partners.
• Competencies for success include architecture, systems integration, business analysis, project and vendor management, data governance and compliance, process improvement, communication, and collaboration.
• A full-cycle ERP implementation or migration is strongly preferred.
• Experience with project or task management tools such as Asana is strongly preferred.
• Experience applying AI or automation tools to improve business processes is a plus.
• Experience with educational content or learning management platforms, such as VitalSource, is a plus.
• Microsoft Suite proficiency, including advanced Excel.
• The role involves repetitive wrist, hand, or finger movements; sitting, standing, walking, using stairs, hearing, talking, bending, crouching, and working closely with others; and occasionally exerting up to 20 pounds of force to move objects.

Responsibilities:

• Own the architecture and design of our NetSuite, Shopify, Celigo, and WMS systems, determining where business logic and data ownership reside and maintaining a reliable source of truth.
• Build, implement, and maintain automations and integrations that reduce manual work and improve efficiency.
• Lead the technical work for major platform initiatives and explain technical trade-offs, costs, and risks in a way executive leaders can act on.
• Apply project management practices across initiatives of varying complexity, overseeing scope, timelines, resources, and risks.
• Direct third-party vendors and implementation partners to meet business needs and architectural standards.
• Document system architecture, integration logic, and key technical decisions.
• Enable IT operations and support staff to resolve Tier 1 and Tier 2 issues independently, and serve as the escalation point for issues beyond their scope.
• Partner across the organization and support a culture grounded in our core values.

Technologies:

• AI
• ERP
• Excel
• Support
• MuleSoft
• Python
• RPA
• SQL
• Shopify
• API

More

We are hiring a Business Systems Engineer as an exempt individual contributor reporting to our VP of Finance. The role works across our core business platforms and partners throughout the organization. Our culture is rooted in the values of being Authentic, Welcoming, Supportive, and Achievers. This is an onsite position in a well-lit, climate-controlled office with adequate ventilation and moderate noise, as well as some indoor and outdoor work. We offer occasional hybrid flexibility; normal hours are Monday through Friday, with occasional evenings or weekends during peak periods. Our People Analyzer bar calls for at least three + ratings and one +/- rating across our core values, and a Yes on all three GWC dimensions: Get it, Want it, and Capacity to do it. Our role profiles are not exhaustive lists of competencies and accountabilities. We are committed to equal opportunity throughout the employment relationship and strive to provide a workplace free from discrimination, harassment, and retaliation.

last updated 43 week of 2026