Critical Facilities Manager, Data Center

Requirements:

• We seek 7–10 years of experience in mission-critical facilities, data center operations, critical environments, or related infrastructure operations.
• Direct experience in hyperscale, colocation, enterprise, or other large-scale data centers is strongly preferred.
• We require prior experience leading technical teams in a 24/7 critical-facility setting.
• Candidates should demonstrate knowledge of critical electrical systems, including switchgear, UPS systems, generators, ATS/STS equipment, electrical distribution, and emergency power operations.
• Candidates should demonstrate knowledge of critical mechanical systems, including chillers, CRAH/CRAC units, pumps, cooling systems, airflow management, BAS/BMS controls, and redundancy strategies.
• We require experience with SOPs, MOPs, EOPs, change control, incident response, root cause analysis, and risk mitigation in critical environments.
• Candidates must be able to interpret technical documentation, one-line diagrams, P&IDs, sequences of operation, equipment manuals, maintenance procedures, and commissioning documents.
• We seek a strong understanding of uptime expectations, SLA/CPI performance, client reporting, and operational risk management.
• Candidates should have experience with CMMS platforms for work orders, preventive maintenance, asset management, and documentation.
• We value strong leadership, communication, documentation, and client-facing skills.
• A bachelors degree in engineering, facilities management, construction management, or a related field is preferred; equivalent mission-critical experience may substitute for a degree.
• Preferred credentials and training include CDC-FP, CDCP, or similar data center certifications; OSHA 10 or 30; NFPA 70E; electrical safety, switching, or critical power training; and OEM training in UPS, generators, switchgear, BAS/BMS, chillers, or critical cooling. A Professional Engineer license is a plus.
• Candidates must be able to access all areas of a mission-critical facility, including mechanical and electrical rooms, equipment yards, rooftops, and operations spaces; stand, walk, climb stairs, and move through industrial environments for extended periods; and lift up to 30–50 pounds as needed.
• Candidates must be able to respond to site conditions, inspections, incidents, and operational needs in a 24/7 critical environment.

Responsibilities:

• We provide day-to-day leadership and oversight for mission-critical facility operations, including electrical, mechanical, HVAC, controls, life-safety, and vendor-supported services.
• We serve as the primary on-site operational liaison for the client, handling communications, expectations, issue resolution, performance measures, and service delivery.
• We support site startup, commissioning readiness, integrated systems testing, operational turnover, and go-live preparation.
• We ensure work follows approved SOPs, MOPs, EOPs, safety procedures, change-control requirements, and client expectations.
• We foster a zero-impact culture centered on uptime, reliability, critical-load protection, risk reduction, and procedural compliance.
• We oversee critical infrastructure, including utility service, switchgear, UPS systems, generators, ATS/STS equipment, electrical distribution, chillers, CRAH/CRAC units, pumps, cooling systems, and BAS/BMS controls.
• We monitor facility systems, KPIs/CPIs, SLAs, alarms, maintenance performance, and operating trends to support compliance and continuous improvement.
• We lead incident response and escalation, communicate with clients, conduct post-incident reviews and root cause analyses, and track corrective actions.
• We review, approve, and coordinate planned maintenance, switching activities, outage procedures, vendor work, and other high-risk activities.
• We oversee staffing, scheduling, onboarding, training, performance management, and the technical development of on-site facility personnel.
• We work with recruiting and leadership to select and onboard site leads and critical-facilities technicians.
• We manage CMMS use, including work-order accuracy, preventive-maintenance compliance, asset records, labor reporting, and maintenance history.
• We coordinate on-site services provided by third-party vendors, OEMs, and subcontractors.
• We support budget management, cost control, invoice review, change-order coordination, and contract administration.
• We promote and uphold safety, environmental, regulatory, and site-specific requirements, including through audits and inspections.
• We advance improvements in uptime, reliability, efficiency, safety, documentation quality, and client satisfaction.

Technologies:

• Airflow
• CMMS
• Support
• Cursor
• HTTP
• Security

More

We are hiring a Critical Facility Manager to lead the safe, reliable operation and performance of facility services for a 24/7 data center. This on-site leadership role coordinates our operations teams, technicians, vendors, OEMs, and subcontractors, and is especially important during startup, integrated systems testing, commissioning, turnover, and the move to steady-state operations. The role is primarily day shift, Monday through Friday, with flexibility for after-hours escalations, emergency response, planned maintenance, commissioning, and client needs. We offer a comprehensive benefits package. ABM is a global provider of facility, engineering, and infrastructure solutions, serving sectors that include commercial real estate, aviation, education, mission-critical facilities, manufacturing, and distribution. Our more than 100,000 team members deliver services designed to make spaces cleaner, safer, and more efficient. We are an equal opportunity employer, provide reasonable accommodations, participate in E-Verify, and offer training and career opportunities for veterans.

last updated 43 week of 2026