Data Center Engineer

Requirements:

• At least 3 years of experience in data center operations or a comparable technical environment, including direct customer interaction
• Team leadership experience
• Ability to multitask, stay composed under pressure, and adapt in fast-paced, high-availability environments
• Strong written and spoken English for customer communications and relationship building
• Excellent organizational, administrative, and documentation skills, including experience with customer applications and/or Microsoft Office tools
• Hands-on experience installing connectorized single-mode and multi-mode fiber-optic cable, including LC connectors, fan-outs, and structured cabling
• Demonstrated experience with optical testing and transport troubleshooting
• Commitment to safety standards, quality requirements, and operational best practices
• Ability to lift and move equipment weighing up to 50 lbs
• Comfort working at heights and in varying environmental conditions

Responsibilities:

• Audit work performed on our behalf at customer data centers and co-locations, providing immediate feedback to third-party technicians
• Communicate directly with customers through ticketing systems or in person, providing clear reports and updates
• Support fiber installation, decommissioning, break/fix, remediation, and migration across data center optical and transport environments
• Conduct or supervise optical testing and troubleshooting using power meters, stabilized light sources, visual fault locators, OTDRs, and test sets
• Interpret and carry out Methods of Procedure, engineering and vendor documentation, and network diagrams
• Read cut sheets and physical network designs to ensure accurate port connections and cable management

Technologies:

• Support
• Network

More

We are seeking a motivated Data Center Optical Engineer to lead work in customer environments and co-locations. In this role, you will help ensure the reliable installation, maintenance, and operation of optical transport infrastructure in customer data centers. You will serve as a key interface between customers and our vendors, promoting high-quality execution across fiber installations, migrations, remediation, break/fix, and remote-hands services. Our work depends on strong technical expertise, quality standards, and effective customer collaboration.

last updated 44 week of 2026