IT Analyst

For one of our Client from banking sector, we are looking for a Business Analyst role.

Your responsibilities:

• Lead end-to-end analysis across complex card transformation initiatives, translating business objectives into clear, prioritised and implementable business, functional and non-functional requirements.
• Own requirements quality and traceability from initial discovery through solution design, development, testing, migration and post-implementation validation.
• Facilitate structured workshops and decision-making with business, product, architecture, development, testing, operations and migration stakeholders across the Nordics and EDCs.
• Perform current-state, target-state, gap and impact analyses across processes, systems, integrations, data and affected card portfolios.
• Contribute to target solution design, ensuring alignment with enterprise architecture, security, regulatory obligations and for ex. Mastercard and Visa scheme requirements.
• Define acceptance criteria and support test planning, defect clarification, migration readiness and validation that implemented solutions meet agreed requirements and business outcomes.
• Identify dependencies, assumptions, risks and requirement gaps early, and provide clear recommendations and escalation material to support timely decisions.
• Use approved AI and generative AI tools to accelerate requirements analysis, feature refinement, documentation, knowledge retrieval and quality reviews, while applying critical judgement and validating outputs against trusted sources.
• Identify and shape valuable AI-enabled improvements to analysis and delivery practices, assessing business value, feasibility, data needs, risks and opportunities for reuse across teams.
• Provide analytical excellence, challenge constructively and share methods and domain knowledge that strengthen the team's quality and delivery capability.

Requirement:

• Demonstrate strong analytical judgement and can structure ambiguous, cross-functional problems into clear options, decisions and actionable requirements.
• Take ownership of complex analysis assignments and drive them independently from discovery through delivery, while maintaining alignment with program objectives and stakeholders.
• Communicate complex business and technical topics clearly to both specialist and senior stakeholder audiences, and facilitate decisions where interests or priorities differ.
• Build trusted relationships across business and technology teams, internal delivery centers and external vendors in an international environment.
• Apply a pragmatic and outcome-focused approach, balancing customer value, operational needs, risk, compliance and technical feasibility.
• Work effectively in SAFe or another agile delivery model, supporting iterative refinement, incremental delivery, acceptance criteria and solution validation.
• Bring strong AI literacy and curiosity, with the ability to select suitable AI use cases, write effective prompts, evaluate output quality and explain limitations to colleagues and stakeholders.
• Actively share knowledge, coach colleagues and help improve analysis practices, documentation quality and team performance.

Your experience and background:

• Several years of relevant experience as a Senior IT Analyst, Business Analyst, Systems Analyst or in a comparable role within banking, payments or another regulated, technology-intensive environment.
• Proven experience owning complex business, functional and non-functional requirements across the full solution delivery lifecycle.
• Strong experience with requirements elicitation, process and system analysis, impact assessment, traceability, acceptance criteria and solution validation.
• Experience working across large transformation programmes with multiple systems, markets, vendors and stakeholder groups.
• Hands-on experience using Jira and Confluence to manage requirements, decisions, dependencies and delivery documentation.
• Hands-on experience using approved generative AI tools to support analysis, documentation, summarization, acceptance-criteria refinement or insight generation is advantageous.
• Understanding of responsible AI practices in a regulated environment, including data privacy, information security, transparency, human oversight and verification of AI-generated content.
• Professional proficiency in English, with strong written, presentation and facilitation skills.
• Knowledge of card lifecycle management, payment management, card servicing, migration or Mastercard and Visa scheme requirements is highly advantageous.

Contact person: aleksandra.rosikiewicz@eworkgroup.com

Client code: BN01

Do you know someone who would fit this position? Recommend a candidate by sending her/his CV to: polecenia@eworkgroup.com

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