IT Systems Engineer (On-Site)

Requirements:

• High school diploma or equivalent required; a bachelors degree in information technology, computer science, systems engineering, or a related technical field is preferred.
• At least 3 years of recent systems and network management experience designing and implementing software systems, applications, and related products in a Microsoft Windows environment is required.
• Experience in banking, financial services, or a mid-sized to large organization is preferred.
• Relevant certifications such as CCNA, CCNP, MCSE, MCSA, or equivalent are preferred.
• We may consider an equivalent combination of education, certifications, training, and relevant work experience.
• Strong knowledge of software, hardware, network applications, network infrastructure, IP networking, network security, and network cabling standards for data and telecommunications.
• Experience administering, designing, or deploying technologies such as Microsoft Exchange, Microsoft 365, Active Directory, AD Federation Services, SQL Server Always On Availability Groups, Microsoft Entra, IAM/PAM software, and load balancers is highly desired.
• Excellent customer service, relationship-building, business communication, analytical, planning, organizational, time-management, and follow-up skills; able to communicate technical information effectively in writing and verbally, and to read, write, speak, and understand English.
• Ability to manage and organize data, develop concepts, and plan and lead mid- to large-scale IT projects, including requirements gathering and specification development.
• Integrity in handling sensitive and confidential information; ability to work with minimal direction and supervision.
• Willingness to maintain a flexible or rotating schedule, work extended hours, and support other locations or remotely as needed.
• Willingness and availability to travel 10–20% to other bank locations. A valid drivers license, proof of insurance, and reliable transportation—or an alternative means of transportation—are required to perform essential job functions.
• Ability to perform work involving extended computer use and sitting, repetitive hand and wrist motions, and occasional lifting or moving of items weighing up to 75 pounds.

Responsibilities:

• Plan and implement new enterprise systems and maintain existing infrastructure, including servers, messaging, security, IP telephony, backup and disaster recovery, virtualization, storage, and networking.
• Monitor system and network utilization and capacity, recommend improvements to management, and implement approved changes promptly.
• Serve as a technical resource and subject matter expert for bank technical staff.
• Analyze and apply patches, upgrades, and other changes to infrastructure systems.
• Design, implement, and maintain backup and redundancy strategies for physical and virtual environments.
• Develop training and documentation for technical staff and end users, as appropriate to project deliverables.
• Conduct security audits of network-connected systems to confirm compliance with bank policies and procedures.
• Support technology design, research, and acquisition of hardware and software; recommend and implement modifications and upgrades as needed.
• Lead and direct others when appropriate and serve as a project leader.
• Maintain working knowledge of applicable state and federal banking laws and regulations, and ensure activities in the assigned area comply with them.
• Follow policies, procedures, standards, and guidance relevant to the role.

Technologies:

• Active Directory
• Hardware
• IAM
• Support
• Microsoft 365
• Network
• SQL
• Security
• Windows
• Office 365
• Cisco

More

We are Heritage Bank, and we are seeking an IT Systems Engineer to join our Information Technology team. This is a fully on-site position, preferably based in Tacoma, Washington; depending on skills and experience, our locations in Bellingham or Bremerton, Washington, or Hillsboro, Oregon, may also be considered. The annual base salary range is $91,707–$137,561, with placement depending on qualifications, experience, and job performance. Our total rewards package includes medical, dental, vision, and life insurance; a 401(k); community volunteer time; paid vacation and sick leave; 11 paid holidays; and an annual float day. The role is based in a climate-controlled office and may involve travel to other bank locations. We are an equal opportunity employer and consider qualified applicants without regard to protected characteristics under applicable law.

last updated 43 week of 2026