IT VMware Systems Engineer

Requirements:

• Bachelors degree in computer science, information systems, or a related discipline, or equivalent professional experience.
• 5–7 years of hands-on experience designing, deploying, and supporting large-scale VMware environments, including vSphere 8 or later, NSX-T, and vSAN.
• Experience migrating legacy VMware environments to VMware Cloud Foundation 9 or newer cloud-native platforms.
• Advanced automation skills with PowerCLI, vRealize Automation (vRA), Ansible, Terraform, and PowerShell or Python scripting.
• Practical experience with Aria Operations, vRealize Log Insight (VRLI), and vRealize Network Insight (VRNI), including log analytics and network insights.
• Strong understanding of enterprise storage platforms, such as EMC/Isilon, Pure Storage, and Dell or NetApp SAN, as well as iSCSI and vSAN integrations.
• Strong networking knowledge, including TCP/IP, VLANs, routing, and NSX-T concepts such as micro-segmentation and distributed firewalls.
• Experience with AI operations, including predictive monitoring, automated root-cause analysis, LLM-powered chat operations, and intelligent capacity forecasting.
• Demonstrated success optimizing costs through VM rightsizing and other approaches that improve total cost of ownership.
• Excellent written and verbal communication skills, with the ability to influence senior stakeholders and mentor junior colleagues.
• Project management skills focused on outcome-based delivery; Agile or ITIL experience is preferred.
• Banking or financial services experience, with awareness of security, regulatory, and governance environments.
• Must be local to Jersey City, New Jersey, and able to work in the office three days per week.
• VMware Certified Professional Cloud Management and Automation (VCP-CMA), VMware Certified Advanced Professional Cloud Foundation (VCAP-CF), or ITIL Foundation/Managing Professional certifications are desirable.
• Experience using Aria Operations and related APIs for custom automation is desirable.

Responsibilities:

• Lead migration to VMware Cloud Foundation 9, maintaining availability, compliance, and alignment with security baselines.
• Design and evolve the VMware platform, including vSphere, NSX-T, vSAN, Aria Operations, VRLI, and VRNI, to support high availability and low-latency workloads.
• Automate virtualization provisioning, patching, and lifecycle management using infrastructure-as-code tools.
• Deploy AI-assisted operational capabilities for ticket triage, predictive alerts, and root-cause analysis, and develop self-healing playbooks for common performance and capacity issues.
• Monitor real-time capacity, maintain platform dashboards and alerts, and review incoming capacity requests before approving increases.
• Anticipate capacity constraints and latency issues, and drive continuous performance and capacity improvements.
• Replace end-of-life servers, oversee their deployment into production, and support work related to the Follow the Sun model, hardware and software obsolescence, and business-as-usual operations.
• Improve change, release, and incident management processes, and ensure deployments follow organizational standards and security hardening guidance.
• Coordinate with technology vendors and global IT teams to keep the platform aligned with enterprise standards.
• Participate in disaster recovery planning, testing, and execution, supporting stated recovery objectives of a five-second RPO and 15-minute RTO for critical workloads.
• Provide Tier 2 and Tier 3 production support, including participation in a 24/7 on-call rotation, and conduct scheduled daily platform health checks.
• Carry out operating system and firmware upgrades, required security patches, and storage updates through automated pipelines.
• Work with application owners to gather requirements, establish design standards, and deliver consistent virtual infrastructure services.
• Maintain the internal service catalogue and review service consumption, pricing, and performance metrics.
• Report on service-level compliance, cost savings, AI operations impact, and platform health to the Americas IT Infrastructure Virtualization Platform Manager.

Technologies:

• AI
• Ansible
• Cloud
• Firmware
• Hardware
• Incident Management
• Support
• ITIL
• LLM
• Network
• PowerShell
• Python
• Security
• TCP/IP
• Terraform
• VMware
• Windows
• Office 365
• Agentic AI
• IaaS

More

We are recruiting a Senior IT VMware Systems Engineer / Virtualization SME for our Americas-region infrastructure platform. The role supports a large environment of approximately 400–500 servers and is based in Jersey City, New Jersey, with a hybrid schedule of three office days per week: Monday or Friday, plus two additional days. The position supports a financial-services environment with production change windows and governance considerations. It also contributes to 24/7/365 platform support, continuous improvement, and cost optimization.

last updated 43 week of 2026