Product Manager - Tech Focused

Requirements:

• 7+ years of experience in product management throughout the complete product lifecycle from inception to delivery.
• Demonstrated expertise in vendor and partner management with external stakeholders.
• Strong focus on customer experience with a proven impact on product quality and satisfaction.
• Exceptional verbal and written communication abilities with both technical and non-technical audiences.
• Background in Wi-Fi or telecommunications with a solid understanding of telecom products and services.

Responsibilities:

• Identify, integrate, and oversee strategic partners with established tiering and service level agreements (SLAs).
• Facilitate agreement execution with the legal department and maintain governance with partners.
• Lead planning and execution of interoperability tests for major releases and new product introductions.
• Define device cohorts and testing matrices that include bands, channels, backhaul, DFS, client steering, and roaming.
• Coordinate laboratory and test facility replication, capture telemetry, logs, and generate validation reports along with risk assessments.
• Collaborate with engineering, quality assurance, and vendors to resolve interoperability issues before and after releases.
• Manage structured issue intake regarding production, support, employee testing, and vendor reports.
• Maintain a structured taxonomy, severity definitions, and prioritization criteria based on customer impact.
• Oversee replication in both vendor labs and internal sites to ensure reproducibility and lead root cause analysis.
• Establish paths for firmware, cloud, and configuration fixes, along with mitigation strategies, and ensure solutions are validated before release.
• Organize and align fix releases with release schedules, ensuring thorough validation, regression coverage, and monitoring.
• Create dashboards and executive summaries on interoperability trends and critical remediation metrics.
• Provide validation summaries with strategic recommendations and readiness assessments for each significant release or launch.
• Share insights on ecosystem trends to shape the advanced Wi-Fi development roadmap.
• Suggest pilot and co-development initiatives aimed at enhancing customer experiences and minimizing support issues.
• Uphold data privacy, regulatory compliance, and ethical use of device intelligence.
• Manage partner scorecards and conduct routine business assessments.

Technologies:

• Cloud
• Firmware
• Support
• Product Manager
• AI

More

We are seeking an experienced product manager who will oversee third-party partner engagement and validate interoperability for advanced Wi-Fi products in a hybrid work setting in Englewood, CO. This role involves defining partner tiering and SLAs, facilitating agreement execution, and directing test planning for key releases and new device launches. We emphasize a strong focus on vendor management, effective communication, and expertise in telecommunications products. As a part of our team, you will enjoy an impressive benefits package including medical, dental, and vision coverage, a 401k with company matching, and life insurance.

last updated 44 week of 2026