Senior Cloud Observability Engineer

Requirements:

• Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Level 4 technical operations experience with strong hands-on monitoring and observability expertise.
• Experience designing and operating monitoring solutions across AWS, Microsoft Azure, and Google Cloud Platform, including their native monitoring services.
• Experience integrating and managing third-party enterprise observability tools.
• Strong hands-on Terraform skills and deep knowledge of Infrastructure as Code concepts and best practices.
• Experience using Jenkins and GitHub pipelines or GitHub Actions to automate infrastructure and monitoring deployments.
• Familiarity with landing zone deployment models and Auto SDLC processes in large-scale cloud environments.
• Strong understanding of hybrid cloud environments, multi-cloud architectures, distributed systems, performance monitoring, telemetry, and observability practices.
• Demonstrated ability to troubleshoot complex production issues and drive incident resolution.
• Experience with one or more enterprise observability platforms, such as Datadog, Dynatrace, Splunk, Grafana, Prometheus, New Relic, or AppDynamics.
• Ability to create clear operational documentation, standards, and runbooks.
• Strong communication and collaboration skills for working with technical and non-technical stakeholders.
• Ability to work effectively in a fast-paced, enterprise-scale environment with complex hybrid and multi-cloud infrastructure.
• Experience in mobile operations or a related technical operations environment is a plus.

Responsibilities:

• Design, implement, and manage monitoring and observability solutions for AWS, Azure, and GCP environments.
• Build and support cloud-native monitoring using tools and services available across the major public cloud platforms.
• Integrate, configure, and maintain third-party monitoring and observability platforms to provide broad operational visibility.
• Develop dashboards, alerts, reports, health checks, and service visibility frameworks for critical services and infrastructure.
• Gather and analyze metrics, logs, traces, events, and other telemetry to inform operational decisions.
• Detect issues proactively, troubleshoot problems, and perform root cause analysis to reduce downtime and improve reliability.
• Support performance and availability monitoring, capacity planning, and incident response.
• Partner with cloud, platform, security, and operations teams to align observability solutions with enterprise standards.
• Create and maintain operational standards, documentation, and runbooks for observability processes.
• Embed observability into cloud deployment standards, reference architectures, and routine operational practices.
• Deploy monitoring, observability, and infrastructure configurations using Terraform and related IaC tools.
• Apply IaC best practices to promote consistency, repeatability, and compliance.
• Build and support deployment automation through Jenkins, GitHub pipelines or Actions, landing zone pipelines, and Auto SDLC pipelines.
• Support secure, scalable, repeatable pipeline-driven deployments for infrastructure and monitoring solutions.
• Contribute to CI/CD processes for infrastructure, monitoring, and observability components.
• Maintain version-controlled infrastructure and deployment templates to support change management and auditability.
• Work within enterprise delivery models and landing zone frameworks to meet organizational standards.
• Collaborate with stakeholders to improve observability coverage, alert quality, and operational readiness.

Technologies:

• AI
• AWS
• Azure
• CI/CD
• Cloud
• Datadog
• Dynatrace
• GCP
• GitHub
• Grafana
• Support
• Jenkins
• Mobile
• Prometheus
• Security
• Splunk
• Terraform
• DevOps
• Embedded

More

We are PTR Global, a provider of information technology and workforce solutions, with more than 5,000 professionals serving clients across the U.S. and Canada. This is a Level 4 technical operations contract role based in New York, New York, focused on observability across hybrid and multi-cloud environments. The pay range is $60–$74 per hour; compensation depends on factors including role scope, location, skills, education, and experience. Our full-time consultants may have access to medical, dental, and vision coverage, 401(k) contributions, paid time off, sick leave, and other applicable benefits. We do not charge applicants fees or ask them to purchase products or provide sensitive financial information during the application process. We may use AI tools to assist with application reviews, but qualified hiring personnel make final employment decisions.

last updated 43 week of 2026