Senior WMS QA Analyst

Requirements:

• 10+ years of experience as a Quality Assurance Analyst
• 3+ years of experience with Warehouse Management Systems (WMS)
• 4+ years of experience in e-commerce
• Strong organizational skills and the ability to meet milestones and deadlines in a fast-paced environment
• Excellent troubleshooting, analytical, and problem-solving abilities
• Preferred: Experience with warehouse management and supply chain systems, and general knowledge of or experience in e-commerce fulfillment
• Preferred: Flexibility to work evenings and weekends to meet business needs
• Preferred: Experience with the Manhattan WMi/WMS solution
• Preferred: Knowledge of SQL and integration

Responsibilities:

• Review requirements, use cases, and user stories
• Estimate QA resource needs and testing schedules
• Develop project test plans and obtain approval
• Ensure test cases are traceable to their originating stories or requirements and cover feature requirements and acceptance criteria
• Support standardized reporting and QA metrics
• Manage defects by assigning and monitoring them and communicating promptly throughout the defect lifecycle
• Conduct risk management throughout the test-planning phase, distinguishing risks from defects and issues
• Attend team and project meetings as needed
• Design test cases and scenarios based on business-user stories
• Follow standardized QA policies, processes, and documentation standards, and oversee and participate in all phases of project testing

Technologies:

• Support
• SQL
• Security

More

We are seeking a QA Analyst to join the Ecommerce Fulfillment team. The pay range is $53–$58 per hour. We offer medical, dental, and vision insurance; a 401(k), health savings account, disability and life insurance; paid sick leave where required by law; supplemental insurance plans; identity theft protection; pet insurance; wellness programs; an employee assistance program; and career development opportunities. Benefit eligibility and terms vary by employment status, service length, and work location, and plans may be changed in accordance with applicable law. Founded in 2010 and headquartered in the Washington, DC metro area, we are Cynet Systems, a technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We provide staffing solutions across IT, engineering, life sciences, clinical, and professional fields, with recruiting operations across North America and Asia. We are a certified Minority Business Enterprise and hold ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II certifications.

last updated 43 week of 2026