ServiceNow SAM Developer – SBOM Integrations

Requirements:

• 5+ years of experience in ServiceNow development or configuration, Software Asset Management, systems integration, application development, or related implementation work.
• Experience developing and configuring ServiceNow SAM solutions, with an understanding of SBOMs and software component management.
• Experience with APIs, integrations, workflows, scripts, automation, and data processing.
• Experience with ServiceNow Request Management, Service Catalog, RITMs, approvals, workflows, and fulfillment processes.
• Ability to translate business and functional requirements into technical solutions.
• Experience with REST APIs, web services, JSON, XML, JavaScript, HTML, CSS, and related technologies.
• Knowledge of SAM concepts, including discovery, normalization, software models, licensing, entitlements, reconciliation, compliance, authorization, and lifecycle management.
• Experience with Jira and Agile development practices.
• Troubleshooting, analytical, communication, and documentation skills.
• Preferred: advanced ServiceNow SAM and CMDB experience, Flexera experience, and integrations with GitLab and JFrog Artifactory.

Responsibilities:

• Develop, test, implement, and support solutions that collect, process, validate, normalize, enrich, integrate, and report SBOM data.
• Turn approved business and functional requirements into technical requirements, user stories, development tasks, and working solutions.
• Build integrations and automation across GitLab, JFrog Artifactory, ServiceNow SAM, Flexera, Technopedia/DejaCode, and other supporting systems.
• Create processes to identify and normalize commercial, open-source, and embedded software components and link them to applications and software records.
• Correlate SBOM component data with licensing, entitlement, and inventory data to support compliance and risk identification.
• Support CycloneDX and SPDX formats and identification standards such as CVE, CPE, and PURL.
• Create reports, dashboards, data-quality monitoring, and exception handling for SBOM processes.
• Troubleshoot integration, processing, and data-quality issues.
• Develop, configure, test, and support ServiceNow SAM solutions and the SBOM Module in line with platform best practices.
• Build capabilities for discovery, normalization, licensing, entitlements, reconciliation, compliance, optimization, lifecycle management, approvals, and unauthorized software remediation.
• Maintain ServiceNow request management features, including catalog items, RITMs, approvals, tasks, notifications, routing, and automated workflows.
• Develop and maintain integrations, APIs, scripts, workflows, scheduled processes, reports, and automation for SAM processes.
• Work with ITAM Solutions and ServiceNow Platform teams to align with standards and technical requirements.
• Review ServiceNow releases and support changes or enhancements that affect SAM and SBOM capabilities.
• Use Agile practices and Jira to manage development tasks, stories, defects, testing, and delivery.
• Conduct developer and unit testing and support functional and user acceptance testing.
• Maintain technical documentation and follow established change management and deployment processes.
• Support implementation, knowledge transfer, production validation, and troubleshooting.
• Manage multiple development activities and enhancements.
• Participate in scheduled after-hours and weekend deployments, upgrades, releases, and production implementations.

Technologies:

• CMDB
• CSS
• Embedded
• GitLab
• Support
• JFrog
• JIRA
• JSON
• JavaScript
• REST
• ServiceNow
• Web
• XML

More

We are seeking a remote SAM team member to develop and integrate SBOM solutions that bring software component data together to support compliance and risk identification. We can facilitate W-2 and corp-to-corp consultants. Our W-2 benefits package includes medical, dental, and vision coverage, a 401(k) with company matching, and life insurance. The rate is $90.00–$101.50 per hour.

last updated 43 week of 2026