Show Systems Specialist

Requirements:

• At least five years of show production experience in a similar role, preferably operating Show Control systems.
• Ability to read, understand, and translate software in languages such as C, C++, C#, Delphi, and Node.js.
• Experience operating and maintaining Real-time Operating System software.
• In-depth understanding of network communications and protocols.
• Familiarity with communication methods including DMX, TCP/UDP, and serial communications.
• Preferred: Experience installing and troubleshooting electric motor, hydraulic, and pneumatic actuators.
• Preferred: Familiarity with show controller hardware such as AMX, Navigator, Beckhoff TwinCAT, V16, or similar systems.
• Preferred: Familiarity with Unreal and an understanding of Ladder Logic.
• Preferred: Experience with GrandMA lighting consoles, SMPTE time code, MIDI-controlled equipment, video projection systems, theatrical special effects, or stage automation.
• Preferred: Knowledge of broadcast video systems and robotic animatronics.
• Preferred: A B.S. in Computer Science or a B.A. in Theatre with a focus on technical systems.
• Must be available and willing to work weekends, holidays, and third shifts as needed.
• Must be willing to travel extensively on domestic and international assignments as needed for Disney Cruise Line and related projects.

Responsibilities:

• Support the day-to-day operation and maintenance of Disney Cruise Line Show Control systems across the fleet, including on-call assistance to shipboard teams.
• Maintain and debug software in multiple programming languages and conduct SQS audits of Show Control systems.
• Assist shipboard teams with ongoing training in coordination with the Senior Show Systems Specialist and Technical Training Manager.
• Work with the entertainment operations sustainment team to resolve challenges involving audio, video, stage automation, and special effects systems and their integration.
• Partner with the Disney Cruise Line IT network team to address entertainment VLAN issues and implement required changes.
• Lead administration, maintenance, troubleshooting, and lifecycle management of fleet-wide E-Games systems.
• Collaborate with IT and Cybersecurity teams on entertainment system access, authentication, security, and compliance.
• Provide technical leadership for the maintenance and sustainment of animatronic entertainment systems, working with Walt Disney Imagineering, Entertainment Operations, and shipboard teams.
• Partner with the Walt Disney World Simulation team to implement updates to Disney Cruise Line Training Lab pre-visualization systems.
• Work with Disney Cruise Line Safety, Walt Disney Parks & Resorts Entertainment Standards, and Worldwide Safety teams to meet company, maritime, ship safety, and Flag requirements.
• Coordinate with shoreside Entertainment Technical Leadership, Disney Cruise Line Safety partners, and the Standards and Sustainment team to keep Safety Management Systems and Operating Guideline documentation current and aligned with safety and regulatory practices.

Technologies:

• C#
• Delphi
• Hardware
• Support
• Network
• Security
• TwinCAT
• Unreal
• NodeJS
• GameDev
• AI

More

We are hiring for Magical Cruise Company, Limited, part of Disney Cruise Line, with the position based in Celebration, Florida. As a member of our Entertainment Technical Systems team, you will provide fleet-wide support, sustainment, troubleshooting, and lifecycle management for entertainment technologies that help deliver guest experiences. The role involves close collaboration with shipboard teams, Walt Disney Imagineering, Entertainment Operations, IT, Cybersecurity, Safety, and other partners, with an emphasis on reliable systems, practical technical solutions, compliance, and continuous improvement. The hiring range is $83,000 to $111,200 per year; the actual offer may vary based on factors including geographic region, job-related knowledge, skills, experience, and internal equity. A bonus and/or long-term incentive units may be offered, along with medical, financial, and other benefits depending on the level and position. We are an equal opportunity employer and welcome applicants, including individuals with disabilities and veterans with disabilities.

last updated 43 week of 2026