Site Reliability Engineer - Birmingham

Requirements:

• 3-5 years of relevant experience in site reliability, infrastructure, or DevOps engineering
• Strong expertise in monitoring and observability tools (Dynatrace, Grafana, Prometheus, Splunk, or similar)
• Familiarity with incident management and event correlation platforms (BigPanda, ServiceNow, Moogsoft)
• Proficiency with Linux/Unix systems (RHEL) and Windows Server environments
• Hands-on experience with cloud platforms: AWS, Azure, or OpenShift
• Strong knowledge of containerization and orchestration: Kubernetes, Docker, OpenShift
• Experience with chaos engineering and fault injection frameworks (Litmus, Gremlin, AWS FIS, Azure Chaos Studio)
• Solid understanding of networking, database systems (Oracle, SQL), and distributed architectures
• Experience with event streaming platforms (Kafka) and service mesh technologies (Istio)
• Familiarity with mainframe systems and legacy infrastructure
• Experience with infrastructure as code and automation tools
• Knowledge of job scheduling systems (CA7 or similar) and middleware technologies
• Proficiency with Jira, Confluence, and ITSM tools
• Experience working in financial services or other highly regulated industries preferred
• Relevant certifications valued: AWS/Azure architecture, RHCE, VCP, Kubernetes (CKA/CKAD)
• Strong analytical thinking, problem-solving abilities, and troubleshooting skills
• Excellent written and verbal communication skills for cross-functional collaboration

Responsibilities:

• Coordinate responses to critical events with application support teams and the Site Reliability Center
• Triage and respond to alerts generated through the BigPanda event correlation platform
• Assess cross-domain impacts and engage appropriate support teams or escalate as needed
• Participate in on-call rotations to provide 24x7 coverage for critical systems
• Conduct blameless post-mortems and root cause analysis to drive continuous improvement
• Design and implement automated monitoring and alerting systems using Dynatrace, Grafana, Logscale, CrowdStrike, Prometheus, Splunk, Moogsoft, and Datadog
• Create robust dashboards and implement SLAs/SLOs through comprehensive monitoring
• Analyze metrics from operating systems and applications to assist in performance tuning and fault detection
• Develop and implement chaos engineering practices using Litmus, Gremlin, Azure Chaos Studio, and Chaos Mesh
• Design fault injection experiments to validate system resilience using AWS Resilience Hub
• Build self-healing capabilities and automated remediation workflows
• Implement health checks, autoscaling solutions using AWS Lambda, Kubernetes, OpenShift, and Istio service mesh
• Manage infrastructure across mainframe systems, Windows, RHEL, and cloud platforms (AWS, Azure, OpenShift)
• Work with containerized environments, event streaming platforms (Kafka), and database systems (Oracle, SQL)
• Maintain virtualization infrastructure (VMware) and storage systems (NAS)
• Leverage ServiceNow for incident management, Jira for issue tracking, and CA7 for job scheduling
• Identify opportunities to improve application stability and promote SRE best practices
• Maintain comprehensive knowledge bases and runbooks in Confluence
• Mentor junior team members on resiliency patterns and operational excellence

Technologies:

• AWS
• Lambda
• Azure
• Cloud
• Confluence
• Datadog
• DevOps
• Docker
• Dynatrace
• Grafana
• Istio
• Support
• ITSM
• JIRA
• Kafka
• Kubernetes
• Linux
• OpenShift
• Oracle
• Prometheus
• RHEL
• SQL
• ServiceNow
• Splunk
• Unix
• VMware
• Windows
• Security

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At Ellofant, we are a progressive consulting firm dedicated to impactful work that drives meaningful change. Our mission is to assist organizations in navigating complexities and scaling effectively through strategic insight, reliable technology, and hands-on execution. We prioritize clarity, momentum, and the value of people in our processes. Located in Birmingham, we are situated in a burgeoning technology hub that offers a balanced lifestyle, with affordable living, vibrant culture, and outdoor recreational opportunities. We offer a competitive benefits package that includes medical and dental coverage, retirement plans, and support for professional development.

last updated 44 week of 2026