Site Reliability Engineer (SRE) - Cleveland

Requirements:

• 3-5 years of relevant experience in site reliability, infrastructure, or DevOps engineering
• Strong expertise in monitoring and observability tools such as Dynatrace, Grafana, Prometheus, Splunk, or similar
• Experience with incident management and event correlation platforms, including BigPanda, ServiceNow, and Moogsoft
• Proficiency with Linux/Unix systems (RHEL) and Windows Server environments
• Hands-on experience with cloud platforms like AWS, Azure, or OpenShift
• Strong understanding of containerization and orchestration technologies, including Kubernetes, Docker, and OpenShift
• Experience in chaos engineering and fault injection frameworks such as Litmus, Gremlin, AWS FIS, and Azure Chaos Studio
• Solid knowledge of networking, database systems (Oracle, SQL), and distributed architectures
• Familiarity with event streaming platforms like Kafka and service mesh technologies, including Istio
• Awareness of mainframe systems and legacy infrastructure
• Knowledge of infrastructure as code and automation tools
• Understanding of job scheduling systems like CA7 and middleware technologies
• Proficiency in using Jira, Confluence, and ITSM tools
• Previous experience in financial services or other highly regulated industries is preferred
• Relevant certifications, such as AWS/Azure architecture, RHCE, VCP, and Kubernetes (CKA/CKAD), are valued
• Strong analytical thinking, problem-solving abilities, and troubleshooting skills
• Excellent written and verbal communication skills for cross-functional collaboration

Responsibilities:

• Coordinate responses to critical incidents with application support teams and the Site Reliability Center
• Triage and respond to alerts generated through the BigPanda event correlation platform
• Assess cross-domain impacts and engage appropriate support teams or escalate issues as necessary
• Participate in on-call rotations to ensure 24/7 coverage for critical systems
• Conduct blameless post-mortems and root cause analyses to foster continuous improvement
• Design and implement automated monitoring and alerting systems using tools like Dynatrace, Grafana, and others
• Develop robust dashboards and implement SLAs/SLOs through comprehensive monitoring practices
• Analyze metrics from operating systems and applications for performance tuning and fault detection
• Develop and implement chaos engineering practices using tools such as Litmus and Gremlin
• Design fault injection experiments to validate system resilience using AWS Resilience Hub
• Build self-healing capabilities and automated remediation workflows
• Implement health checks and autoscaling solutions utilizing AWS Lambda, Kubernetes, OpenShift, and Istio
• Manage infrastructure across mainframe systems, Windows, RHEL, and various cloud platforms
• Work with containerized environments, event streaming platforms, and various database systems
• Maintain virtualization infrastructure and storage systems
• Leverage tools like ServiceNow for incident management and Jira for issue tracking
• Identify opportunities to improve application stability while advocating for SRE best practices
• Maintain comprehensive knowledge bases and runbooks in Confluence
• Mentor junior team members on resiliency patterns and operational excellence

Technologies:

• AWS
• Lambda
• Azure
• Cloud
• Confluence
• DevOps
• Docker
• Dynatrace
• Grafana
• Istio
• Support
• ITSM
• JIRA
• Kafka
• Kubernetes
• Linux
• OpenShift
• Oracle
• Prometheus
• RHEL
• SQL
• ServiceNow
• Splunk
• Unix
• Windows
• Datadog
• VMware

More

At Ellofant, we are a modern consulting firm dedicated to transforming how businesses navigate change and complexity through strategic thinking and advanced technology. Our team is looking for an experienced Site Reliability Engineer to enhance our infrastructure resiliency efforts. This role offers a competitive compensation package and benefits, including medical and dental coverage, retirement savings plans, paid time off, and professional development support. Located in Cleveland, a city rich with cultural institutions and a burgeoning tech scene, youll find an affordable living environment that allows you to thrive both personally and professionally. If youre interested in solving real problems and making meaningful changes, we invite you to consider joining our team.

last updated 44 week of 2026