Application System Analyst Lead - Cadence/Prelude

Requirements:

• Associates or Bachelors degree preferred in healthcare, business, or information systems
• Ability to present complex data effectively using charts and graphs
• Adaptability to implement change
• Strong problem-solving abilities
• Proficient in multitasking and teamwork
• Skilled in Microsoft Office applications including Word, Excel, and PowerPoint
• Excellent customer service aptitude
• Highly effective written and verbal communication skills to foster teamwork and education
• Strong organizational abilities to manage multiple priorities
• 5-7 years of experience in healthcare, business, or information systems
• Supervisory experience preferred
• 2+ years of project management experience or equivalent
• Minimal instruction required for day-to-day tasks, with general direction on complex projects
• Experience in developing new functionalities with limited guidance
• Acts as a mentor or knowledge resource to peers
• May have functional supervision responsibilities over team members
• May contribute to performance reviews and corrective actions for team members
• Excellent project management and communication skills, both verbal and written
• Ability to independently coordinate and lead projects
• Preferred certifications in the area of focus, especially for Epic Analysts, proficiency in the assigned Epic module or certification required at the time of employment
• Must maintain certification through ongoing training for new versions

Responsibilities:

• Lead and coordinate efforts within the designated focus area, ensuring consistency across related Information Services teams
• Oversee application support activities, including Incident, Problem, Request, and Change Management
• Serve as primary representative during implementation phases: build, configuration, testing, go-live support, and optimization
• Act as an escalation point for support and optimization in the focus area
• Inspire the team to deliver high-quality outcomes to end users and stakeholders
• Ensure team members follow quality standards
• Apply expert knowledge of applications to achieve customer goals and set standards
• Influence operational and clinical project outcomes
• Coach team members in problem-solving through experimentation, both successes, and failures
• Encourage innovative problem-solving approaches beyond standard practices
• Document and analyze clinical/business operations, processes, workflows, and dependencies
• Prepare organized project status reports for stakeholders
• Collaborate with team members to gather information for accurate reporting
• Appropriately escalate issues through the chain of command
• Conduct process and requirement analysis with documentation and stakeholder involvement
• Build relationships with client administrators based on trust and seek new opportunities for the Portfolio team
• Identify and address potential conflicts or roadblocks with leadership
• Distribute workload to meet customer expectations and mentor Analysts
• Facilitate the cross-training of team members
• Stay informed on Epic developments, such as release notes and User Forum updates
• Analyze complex designs and configurations independently and assist others in learning
• Work with application and compliance teams to design effective systems processes
• Act as a liaison with end-users to understand business needs and communicate them
• Manage communication between application teams and facilitate collaborative sessions
• Craft clear internal and external communications to articulate project strategies
• Coach team members in positive manners to enhance self-awareness
• Produce high-quality designs and deliverables for executive leadership
• Manage sensitive projects throughout their lifecycle
• Collaboratively assign tasks while providing guidance to junior team members
• Maintain updated documentation and stay acquainted with latest features to enhance operational efficiency
• Travel may be required for job duties, and additional hours may be needed during critical situations
• Plan projects and tasks proactively across various applications
• Perform additional assigned duties as necessary

Technologies:

• Excel
• Support
• Web

More

We are seeking an Information Services Lead to spearhead and coordinate efforts within our organization. This senior-level role requires significant collaboration across various IS teams and oversight of applications support, ensuring optimal performance and quality outcomes. We offer a dynamic work environment with opportunities for professional growth and development. Our team values creativity, problem-solving, and strong communication skills. The role is based in a full-time capacity, working Monday through Friday from 8 AM to 5 PM. Join us as we strive to achieve excellence in our services and operations.

last updated 43 week of 2026