Application System Analyst Lead - HIM

Requirements:

• Associates or bachelors degree preferred, ideally in healthcare, business, or information systems.
• 5–7 years of experience in healthcare, business, or information systems.
• Supervisory experience preferred; 2+ years of project management experience or equivalent preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong problem-solving, multitasking, organizational, customer service, teamwork, and communication skills.
• Ability to present complex data clearly, adapt to change, establish productive working relationships, and coordinate and lead projects independently.
• Detailed healthcare knowledge and systems expertise, including the ability to manage complex tasks with minimal instruction and mentor peers.
• Certifications related to the focus area preferred. Epic Analysts must be proficient in their assigned Epic module or certified by their employment start date and keep certifications or proficiencies current through new-version training.

Responsibilities:

• Lead and coordinate work, content, and processes across the designated Information Services focus area and related teams.
• Oversee application support, including incident, problem, request, and change management, and serve as an escalation point for support and optimization.
• Represent the focus area throughout implementation, including build, configuration, testing, go-live support, and optimization.
• Guide the team toward high-quality outcomes, uphold quality standards, mentor and coach analysts, and facilitate cross-training.
• Apply expert application and operational knowledge to analyze, design, configure, and improve systems and workflows; teach complex design and configuration to team members.
• Lead requirements and process analysis for complex projects, including process mapping, stakeholder analysis, requirements elicitation, and specification gathering.
• Coordinate project planning, assignments, priorities, deliverables, status reporting, and communications across applications and stakeholders.
• Manage large or sensitive projects and requests through the project lifecycle, and lead workgroups and cross-application sessions.
• Build trusted relationships with client administrators, end users, and business contacts; clarify needs and communicate requirements and timelines.
• Identify dependencies, conflicts, risks, and roadblocks, escalating concerns and working with leaders to resolve them.
• Collaborate with application, compliance, development, and business process teams to design and maintain systems within applicable policies and requirements.
• Maintain documentation and expertise on Epic and other relevant technologies, features, and functionality.
• Lead coordination across applications for high-impact vendor changes and pursue ongoing professional development.
• Travel or work additional hours when needed, including during critical problems, and perform other assigned duties.

Technologies:

• Excel
• Support
• Web

More

We offer a full-time Information Services Lead role with a schedule of five 8-hour workdays. This is the most senior position within the designated focus area, coordinating work across related Information Services teams and supporting healthcare, business, or information systems. The role may include functional supervision and input on team performance and work assignments.

last updated 43 week of 2026