Cisco CVP VXML Developer

Requirements:

• Bachelors degree.
• At least 4 years of hands-on Java development experience, including J2EE, JSON/XML handling, and custom CVP Java elements.
• Strong expertise in Cisco CVP Call Studio, VXML scripting, CVP VoiceXML Server, and CVP Subdialog/Element architectures.
• Experience using existing REST and SOAP APIs to connect IVR/VXML platforms with enterprise CRM systems, such as Salesforce, ServiceNow, or Microsoft Dynamics.
• Proficiency with Git, including source control, branching, and team collaboration.
• Understanding of VXML, HTTP/HTTPS, web services standards, and application servers such as Tomcat or WebSphere.
• Preferred: Experience with Cisco Scripted Agent or Autonomous Agent features; other autonomous IVR, conversational AI, or NLU/NLP platforms; DevOps, CI/CD, and IVR test automation; or relevant Cisco or Java certifications.

Responsibilities:

• Develop, test, and deploy complex Cisco CVP VXML self-service applications in Call Studio using supplied call-flow designs.
• Build and integrate Cisco Scripted Agent or Autonomous Agent functionality to expand self-service automation.
• Create custom Call Studio Java elements and business logic, using existing REST and SOAP APIs to connect IVR applications with CRM platforms and backend databases.
• Manage the CVP application codebase with Git, including branches and code merges.
• Diagnose VXML and Java application issues, analyze logs, identify root causes, and tune application performance on the CVP VoiceXML Server.

Technologies:

• AI
• Backend
• CI/CD
• Cisco
• CRM
• DevOps
• Flow
• Git
• HTTP
• JSON
• Java
• REST
• SOAP
• Salesforce
• ServiceNow
• Tomcat
• Websphere
• Web
• XML
• Java EE
• API
• Support

More

We are hiring a Cisco CVP VXML Developer to build enterprise IVR and autonomous-agent applications and connect customer self-service journeys with enterprise systems. You will work on the IVR application development layer alongside colleagues focused on design and documentation, speech tuning, testing, and routing. This is a remote contract role with working hours of 8 a.m. to 5 p.m. and an hourly rate of $80–$100. At Randstad Digital, we welcome applicants of all abilities and provide reasonable accommodations during hiring and interviews. Eligible benefits include medical, prescription, dental, vision, accidental death and dismemberment, life and short-term disability insurance, and a 401(k) plan. Pay is determined by factors including education, experience, location, duties, and certifications.

last updated 43 week of 2026