College Experience Specialist

Requirements:

• Associate degree in a related field, or an equivalent combination of education and occupational experience.
• At least one year of office experience using current office technology.
• Working knowledge of Windows and Microsoft Office; proficiency with Excel, Word, and Outlook.
• Familiarity with PeopleSoft applications, or the ability to learn and use them.
• Excellent organizational, interpersonal, and communication skills.
• Ability to meet and exceed customer expectations, build trust, and maintain strong relationships.
• Ability to work accurately and attentively, manage time and resources effectively, adapt to change, and take initiative to achieve results.
• Commitment to high standards, accountability, a positive approach to work, and our core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service.

Responsibilities:

• Provide welcoming, high-quality service to students, campus guests, and employees at the Student Services and Information Center.
• Respond to in-person and phone inquiries about admissions, registration, records, counseling and advising, financial aid, enrollment, and other college services; make referrals as appropriate.
• Apply knowledge of college policies and processes to review student record status and answer questions.
• Support registration, admissions, advising, counseling, and enrollment services, including scheduling appointments, arranging meetings, maintaining office supplies, and coordinating work requests.
• Use customer relationship management, student information, and learning management systems.
• Collect tuition and fees, help establish payment plans, and enter data to support enrollment functions.
• Assist with applications, registration, advising, CRM inquiry entry, book orders and bookstore transactions, campus events, student communications, transcript requests, and appointment scheduling.
• Handle sensitive information in accordance with applicable guidelines and regulations.
• Perform other duties as assigned.

Technologies:

• CRM
• Excel
• Support
• Windows

More

We are Mid-State Technical College, an equal opportunity employer and educator. This part-time position serves our Student Services and Information Center for 20 hours per week, primarily during morning shifts; hours may vary according to college needs. Compensation depends on experience and qualifications, and the role includes prorated paid time off. We recruit on a continuous basis, with the first review of completed applications beginning July 20, 2026; later submissions may be considered in a secondary pool. Applicants must complete our online application and provide employment and education history, a resume, and transcripts; mailed, faxed, emailed, or in-person materials are not accepted. We provide reasonable accommodations for people with disabilities to access or participate in our programs and activities.

last updated 43 week of 2026