Data Center Technician

Requirements:

• We require a high school diploma or equivalent.
• We need a basic understanding of computer hardware and IT infrastructure concepts.
• We expect familiarity with server hardware components and fundamental troubleshooting methods.
• We look for basic networking knowledge, including copper and fiber cabling and connectivity standards.
• We value strong attention to detail and the ability to follow technical procedures accurately.
• You must be able to lift 50 lbs or more.
• Strong organizational and time management skills are important in fast-paced operational environments.
• Preferred: prior experience in IT support, computer repair, or technical operations.
• Preferred: familiarity with datacenter equipment, ticketing systems, or asset tracking tools.
• Preferred: technical certifications or relevant coursework in IT, networking, or infrastructure operations.
• Preferred: experience supporting hardware deployments or break/fix work.
• Preferred: exposure to Linux systems or command-line environments.
• Preferred: experience in high-availability, fast-moving technical environments.
• Preferred: strong verbal and written communication skills with a focus on clarity and detail.

Responsibilities:

• Install, rack, and deploy server and networking hardware in datacenter environments.
• Handle cable management tasks, including reseating, labeling, and replacing network, power, and fiber/copper cabling.
• Carry out server tray swaps and hardware replacements according to established procedures.
• Respond to incidents and provide onsite troubleshooting support while meeting strict SLA expectations.
• Record maintenance work, hardware changes, and inventory updates accurately in tracking systems.
• Perform visual checks and basic diagnostics to spot possible hardware or connectivity issues.
• Work rotating shifts or on-call schedules to support 24/7 operations.
• Build and maintain positive working relationships with customers, vendors, partner teams, and internal stakeholders.

Technologies:

• AI
• Hardware
• Support
• Linux
• Network
• Security

More

Our Datacenter Operations team supports our rapid growth by deploying and running hyperscale datacenters. We take full onsite responsibility for each location and manage the end-to-end lifecycle of hardware fleet operations, delivering scalable and reliable infrastructure solutions and services for AI workloads. We offer a wide range of benefits, including medical, dental, and vision insurance; a 401(k) retirement plan; HSA; disability coverage; life and AD&D insurance; paid sick leave where required; supplemental insurance plans; identity theft protection; pet insurance; wellness programs; an employee assistance program; and career growth and professional development opportunities. We are a technology staffing and workforce solutions company founded in 2010 and headquartered in the Washington, DC metro area, serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We are committed to helping organizations build high-performing teams while supporting professionals in growing rewarding careers.

last updated 43 week of 2026