Digital C&Q Application Engineer

Requirements:

• Experience implementing or supporting C&Q, validation, quality, or other enterprise GxP applications, preferably in pharmaceutical or biotechnology settings.
• Experience with enterprise application implementation and production support, SaaS applications, and software vendors.
• Understanding of GxP and CSV/CSA processes.
• Strong troubleshooting, problem-solving, communication, collaboration, and organizational skills, with reliable ownership and follow-through.
• Experience with Kneat, Veeva, ValGenesis, or similar C&Q or quality applications is preferred.
• Ability and willingness to learn new applications, technologies, and business processes quickly, and move from implementation support into ongoing application support.
• Ability to work independently, collaborate with cross-functional teams, and involve the appropriate application owner, vendor, business, or technical partners when needed.
• Commitment to delivering quality solutions on schedule.

Responsibilities:

• Support our IT Application Owner in planning and delivering the Kneat implementation and deployment.
• Coordinate with the Kneat vendor and our internal IT, business, and Quality/Validation teams.
• Assist with application configuration, technical design reviews, testing, UAT, validation, deployment, and go-live activities.
• Track technical issues, risks, dependencies, and action items, and help resolve them.
• Provide IT support during implementation, testing, cutover, and hypercare.
• Build functional and technical knowledge of the Kneat C&Q platform through vendor knowledge transfer, implementation work, and hands-on use.
• Develop the documentation and support knowledge needed for ongoing IT ownership, and help transition the application into steady-state support.
• Provide ongoing application support after go-live, including troubleshooting and coordinating issue resolution with the vendor and internal technical teams.
• Support incidents, break/fix work, enhancements, releases, upgrades, and patches.
• Act as a technical point of contact for the application and assist business users as needed.
• Create and maintain technical and application documentation.
• Support GxP, CSV/CSA, security, and IT compliance activities, including reviewing and performing validation activities and related documentation as required.
• Work with the IT Application Owner, business stakeholders, Quality/Validation, IT infrastructure, security, integration teams, and the vendor to support successful delivery and ongoing operations.

Technologies:

• Support
• Security

More

We offer a pay range of $50.00–$55.00 per hour. Our benefits include medical, dental, and vision insurance; a 401(k) plan; a health savings account; short- and long-term disability coverage; life and AD&D insurance; supplemental plans; identity theft protection; pet insurance; wellness programs; an employee assistance program; and career development opportunities. Paid sick leave is provided where required by applicable law. Benefit eligibility and terms may vary by employment status, service length, and location, and plans may be changed in accordance with applicable laws. Cynet Systems Inc., founded in 2010 and headquartered in the Washington, DC metro area, provides technology staffing and workforce solutions to Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We serve IT, engineering, life sciences, clinical, and professional staffing markets, with recruiting operations across North America and Asia. We are a certified Minority Business Enterprise and hold ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II certifications.

last updated 43 week of 2026