Director of IT - IBM i & Power Systems

Requirements:

• Bachelors degree in Information Technology, technology management, or a related field; alternatively, 10–15 years of related experience or training, or an equivalent combination of education and experience.
• At least five years of IBM i experience.
• Experience implementing and supporting IBM i/OS, IBM DB2 for i, IBM i backup and recovery, upgrades, Metro Mirror, and system configuration.
• Experience with IBM Power Systems, including PowerHA and PowerVM/LPARs; IBM WebSphere (Apache); IBM Flash SANs; virtual tape libraries such as AWS S3 for VTL; and IBM DataPower SOA appliances.
• Ability to interpret technical and procedural documents, write routine reports and correspondence, and communicate effectively with groups of customers or employees.
• Ability to frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

Responsibilities:

• Manage and support our scale-up data center environment, including IBM i systems, IBM Power Systems, and IBM DataPower appliances.
• Lead our Technical Services team supporting the x86/VMware environment, including installation, maintenance, and repair of servers, workstations, network connections, and related equipment.
• Maintain our IT infrastructure by installing, maintaining, and troubleshooting hardware, software, workstations, routers, switches, and peripheral equipment.
• Back up and recover user and server data, administer user access to email, shared files, databases, and specialized software, and perform other server administration tasks.
• Monitor our HIE system and its interoperability with other systems, and install new software applications or hardware as needed.
• Monitor and maintain firewalls, and safeguard access to systems and data while ensuring information is protected and archived to support service availability.
• Work with our CEO to determine requirements for supporting the HIE system.
• Coordinate with our HIE Director of Operations regarding system outages and maintenance.
• Train department and organizational staff on system access and use.
• Directly supervise two Technical Services employees.

Technologies:

• AWS
• Hardware
• IBM
• IBM Db2
• IBM WebSphere
• Support
• Network
• VMware
• Websphere
• Cloud
• Security

More

At XchangeWorx, we help healthcare organizations deploy connected, cost-effective solutions through technology and population health management tools. Our work supports timely information-sharing and more efficient, effective, and affordable care. We are growing our team and offer a friendly, supportive workplace with collaborative open areas and equipped common spaces. We provide ongoing classroom and online training, comprehensive health and dental benefits, generous time off, a 401(k), and wellness programs. This is a full-time hybrid-remote role based in Albany, New York, with an annual pay range of $100,000–$200,000.

last updated 43 week of 2026