IMAC Technician / Desktop Support

Requirements:

• Hands-on experience configuring and troubleshooting Windows 10 and Windows 11
• Practical experience using SCCM for imaging and software packaging
• Solid experience supporting Microsoft Office and Microsoft 365
• Strong troubleshooting skills for operating system, driver, and software conflicts
• Ability to work independently with minimal supervision
• Clear spoken and written communication with end users
• At least two years of experience in desktop support, field services, or IMAC work
• Must be eligible to work in Canada and located in or near Winnipeg

Responsibilities:

• Set up, configure, and deploy desktops, laptops, peripherals, and software on Windows 10 and Windows 11
• Use SCCM (Microsoft Endpoint Configuration Manager) for imaging, software distribution, patching, and inventory
• Carry out office moves, hardware upgrades, user setups, and re-imaging with minimal disruption
• Install and support Microsoft Office applications, including Outlook, Teams, Word, and Excel, as well as line-of-business applications
• Troubleshoot and resolve hardware, operating system, and software issues
• Maintain accurate records of IT assets, deployments, and decommissioned equipment

Technologies:

• Excel
• Hardware
• Support
• Microsoft 365
• Windows
• Office 365

More

We support desktop deployments, hardware and software upgrades, and IT lifecycle work across our organization, aiming for smooth hardware rollouts, clean system migrations, and timely onboarding for new users. This is a hybrid remote role based in Winnipeg, Manitoba. The position pays $18.75–$35.00 per hour and is expected to involve 37.5 hours per week. Applications are submitted through Indeed with a resume; we will contact shortlisted candidates only.

last updated 43 week of 2026