Legal Intake Specialist (Philippines)

This is a remote position.

Job Overview:

We are looking for an Intake Specialist to handle inbound calls related to Social Security Disability Insurance (SSDI). The ideal candidate should have excellent communication skills, a neutral English accent, and the ability to assist callers professionally and empathetically. Key Responsibilities:

• Handle inbound SSDI inquiries and conduct initial client intake.
• Gather and accurately document caller information.
• Assess potential client eligibility based on intake guidelines.
• Maintain professionalism and confidentiality when handling sensitive information.

Requirements

Qualifications

• Excellent English communication skills with a neutral accent.
• Previous experience in intake, customer service, or call handling preferred.
• Familiarity with SSDI is an advantage.
• Spanish proficiency is a plus but not required.
• Must be willing to work from 6:00pm - 2:00am Central Time

Originally posted on Himalayas