Live Event IT Systems Engineer

Requirements:

• At least 2 years of experience in IT support, systems administration, event technology, or a related field.
• Strong experience supporting Windows and macOS environments.
• Working knowledge of computer imaging and deployment processes.
• Proficiency with Microsoft 365 applications and services.
• Understanding of networking fundamentals, including OSI Layers 1–3.
• Experience with NAS storage systems and network printer or print server configuration.
• Strong troubleshooting and problem-solving abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to lift and transport equipment weighing up to 50 pounds.
• Preferred: Experience in live events, AV production, broadcast, or trade show environments.
• Preferred: CompTIA A+, Network+, or similar certifications.
• Preferred: Experience with Ubiquiti, Netgear, Fortinet, QNAP, or similar networking platforms.
• Preferred: Familiarity with MDM platforms, JAMF, SmartDeploy, and endpoint management tools.
• Preferred: Experience with equipment inventory and asset tracking systems.
• Preferred: Experience with Peplink or similar cellular-bonded routers.
• We value an organized, detail-oriented, proactive approach and the ability to take ownership, troubleshoot under pressure, and help ensure systems are reliable, secure, and ready to deploy.

Responsibilities:

• Configure, deploy, maintain, and troubleshoot Windows and macOS event laptops and related hardware.
• Manage inventory of computers, peripherals, adapters, cables, and other event technology equipment.
• Evaluate equipment after events and return systems to operational standards.
• Create, maintain, and deploy standardized Windows and macOS system images; reimage computers after event deployments.
• Document imaging procedures, software configurations, and hardware standards, and track device histories, maintenance records, and asset assignments.
• Maintain software installations and licensing, and manage operating system, firmware, driver, and security updates.
• Test and validate updates before production deployment and ensure event-critical software remains compatible and operational.
• Configure and troubleshoot wired and wireless networks, including cabling, fiber, switches, transceivers, VLANs, MAC addressing, segmentation, IP addressing, routing fundamentals, subnetting, and DHCP.
• Support network connectivity for event systems, media servers, printers, and production equipment; assist with network documentation and infrastructure planning.
• Support Microsoft 365 services, troubleshoot Outlook, Teams, OneDrive, SharePoint, and related platforms, and assist with accounts, permissions, device integrations, and cloud collaboration workflows.
• Configure and maintain NAS systems, including storage permissions, data organization, backups, and file sharing.
• Configure and support print servers and network printers, troubleshooting printing, connectivity, and driver issues.
• Assist with on-site event deployment, setup, testing, teardown, and loading and unloading trucks.
• Provide technical support during live events, respond promptly to issues, and minimize downtime.
• Collaborate with production, operations, warehouse, and project management teams.

Technologies:

• Cloud
• Firmware
• Hardware
• Support
• macOS
• Microsoft 365
• Network
• Security
• SharePoint
• Windows
• Office 365

More

We are hiring an Event IT Technician to prepare and support technology used at live events, trade shows, conferences, and corporate events, including assignments at on-site and traveling locations. The role supports a fast-paced, team-focused event production environment. We offer an annual salary of $75,000–$105,000, a 401(k) with matching, dental, health and life insurance, paid time off, and a flexible schedule. Work is performed in person.

last updated 44 week of 2026