Product Application Engineer

Requirements:

• Bachelors degree in Electrical Engineering or a related field; a masters degree in Electrical Engineering is preferred
• At least 3 years of experience in a product application role
• Subject-matter experience in memory, storage, and AI technologies
• In-depth knowledge of AI, enterprise, and data center markets
• Strong analytical and problem-solving abilities
• Effective communication and interpersonal skills
• Ability to work independently and complete tasks in a cross-functional environment
• Goal-oriented, energetic, and self-starting approach

Responsibilities:

• Help customers integrate our solutions into their technical designs and infrastructure
• Provide first-line support for design integration and production-related technical issues
• Support our sales team with technical demonstrations, customer questions, and tailored technical proposals
• Work with internal departments to resolve customer issues
• Maintain a weekly tracker of active customer technical support cases
• Coordinate failure analysis requests and customer communications with customers and internal teams
• Create and maintain customer-facing documentation, including datasheets, release notes, application notes, technical white papers, and user guides
• Gather customer feedback and advise our R&D teams on market needs and design improvements

Technologies:

• AI
• Hardware
• Support

More

We are Unigen, a global technology company delivering electronics manufacturing and product solutions across diverse industries. Drawing on decades of experience, we bring together engineering expertise, advanced manufacturing, and responsive customer service to support products from development through production and fulfillment. This Product Application Engineer role is part of our R&D Engineering department and reports to the Senior Director of Hardware and Systems Engineering. Based onsite at our headquarters in Newark, California, the role connects our technical products with customer needs and contributes to future product definition. We offer competitive compensation and benefits, including medical, dental, and vision coverage, a 401(k) plan, paid time off, paid holidays, and professional development opportunities; eligibility and plan terms apply.

last updated 44 week of 2026