Salesforce Technical Product Owner

Requirements:

• Bachelors degree in Engineering, Computer Science, Information Systems, or a related discipline
• At least 8 years of IT experience, including 3 or more years as a Product Owner or Product Manager in Salesforce environments
• Strong experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Revenue Cloud
• Demonstrated experience delivering in Agile and Scrum settings
• Strong knowledge of Salesforce capabilities, integrations, APIs, Flows, and Lightning Experience
• Experience creating epics, user stories, and acceptance criteria, and managing product backlogs
• Strong stakeholder management, communication, analytical, and prioritization skills, including the ability to balance business priorities with technical constraints
• Salesforce certifications, such as Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder, are preferred
• Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager certification is preferred
• Experience with Data Cloud, Agentforce, Einstein AI, CPQ, or MuleSoft is preferred
• Exposure to enterprise integrations and digital transformation programs is preferred
• Experience in telecommunications, banking, retail, or healthcare is a plus
• Knowledge of AI-enabled Salesforce capabilities, generative AI, and Agentforce is a plus
• Experience leading global teams and large-scale Salesforce transformation programs is a plus

Responsibilities:

• Set and communicate the product vision, roadmap, and business objectives for Salesforce initiatives
• Work with business stakeholders to gather, assess, and prioritize requirements
• Own and maintain the product backlog, user stories, acceptance criteria, and sprint priorities
• Coordinate with Salesforce architects, developers, QA teams, and UX stakeholders to deliver solutions
• Turn complex business needs into technical specifications and actionable user stories
• Facilitate Agile activities, including backlog refinement, sprint planning, reviews, and retrospectives
• Ensure Salesforce solutions support business goals and meet user experience, scalability, and compliance needs
• Monitor product performance through KPIs and user feedback, and guide ongoing improvements
• Coordinate with release and change management teams to support successful deployments
• Serve as the main point of contact between business users and the development team

Technologies:

• AI
• Cloud
• Support
• MuleSoft
• Product Manager
• Product Owner
• Salesforce
• UX UI Design
• Security

More

We are seeking a Salesforce Technical Product Owner to guide product strategy and delivery for Salesforce-based business solutions, connecting business and technology teams and helping maximize value. The pay range is $55–$60 per hour. We offer medical, dental, and vision coverage; a 401(k); a health savings account; short- and long-term disability coverage; life and AD&D insurance; supplemental insurance; identity theft protection; pet insurance; wellness programs; an employee assistance program; and career development opportunities. Paid sick leave is provided where required by law. Benefit eligibility and terms may vary by employment status, service length, and work location, and plans may be changed in accordance with applicable law. Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. provides technology staffing and workforce solutions to Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver staffing solutions across IT, engineering, life sciences, clinical, and professional fields, with recruiting operations in North America and Asia. We are a nationally and locally certified Minority Business Enterprise and hold ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II certifications.

last updated 43 week of 2026