Senior Application System Analyst - HIM

Requirements:

• Associates or bachelors degree preferred, with a focus in healthcare, business, or information systems.
• At least five years of experience in healthcare, business, or information systems.
• Detailed healthcare knowledge and systems expertise.
• Ability to present complex data in meaningful formats, such as charts and graphs.
• Problem-solving, multitasking, organizational, and change-management skills.
• Ability to work collaboratively as a team member and mentor or support peers.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent customer service, project management, written and verbal communication, and interpersonal skills.
• For Epic Analysts, certification or proficiency in the assigned Epic module is required within six months of hire; related credentials must be kept current through new-version training.
• Relevant certifications in the area of focus are preferred.

Responsibilities:

• Analyze, develop, test, document, educate, implement, support, maintain, and optimize applications, solutions, and business processes.
• Lead quality assurance and testing initiatives, including complex integrated testing, and manage testing projects as needed.
• Analyze business needs, workflows, and requirements; lead process mapping, stakeholder analysis, specification gathering, and gap analysis for complex projects.
• Recommend cross-application solutions and independently analyze, design, and configure applications to address complex user needs.
• Collaborate with customers, stakeholders, vendors, operational leaders, technical teams, and end users to resolve issues and meet project goals.
• Maintain customer relationships, represent customer needs in project updates, and prepare clear status reports for stakeholders.
• Identify project dependencies and contribute options and recommendations to strategy discussions.
• Follow organizational standards for configuration, change control, approvals, testing, and validation of system changes.
• Coordinate vendor code changes and work with technical teams to identify infrastructure issues affecting applications.
• Share vendor and industry best practices with operational leaders and support standardized workflows across ministries.
• Troubleshoot and resolve moderate incidents and service requests independently, and assist the Service Desk with requests.
• Review and provide feedback on documentation; explain complex concepts appropriately for different audiences.
• Mentor and teach team members in complex application design and configuration, and assist with user and coworker training.
• Independently manage medium-to-large, complex projects and requests, coordinating team members as needed.
• Complete assigned training and contribute to the departments primary mission.
• Plan application projects and tasks, lead coordination across applications for high-impact vendor changes, and perform other duties as assigned.

Technologies:

• Excel
• Support
• Flow

More

We are hiring a full-time Senior Application System Analyst to serve as a liaison among system users, operational leaders, support teams, and vendors. The role focuses on application support and optimization, with work involving healthcare and business systems. The schedule is five days per week, eight hours per day. Travel and additional hours may be required when duties or critical issues call for them.

last updated 43 week of 2026