Senior Business Analyst - Onsite

Requirements:

• At least 5 years of business systems analyst experience, including defining system scope, gathering requirements, and developing procedures to address complex issues
• Strong written and verbal communication skills
• Strong collaboration skills with product and interfacing teams
• Experience working with developers and quality engineers in an Agile/Scrum team
• Experience eliciting requirements throughout the full lifecycle
• Experience with incident, change, and request management
• Strong SQL skills, including writing complex queries to identify use-case data
• Experience with data analysis and data mapping
• Preferred: Experience with a Customer Identity and Access Management solution such as Okta
• Preferred: Experience with cookie management software such as OneTrust
• Preferred: Experience with ServiceNow (ITIL), Octopus, Terraform, SQL Server Management Studio, Visual Studio Code, or other code editors
• Preferred: Experience with product delivery models, objectives and key results, and a customer-value focus
• Candidates must be available and prepared to work directly as Genesis10 employees

Responsibilities:

• Analyze business objectives and user needs to elicit, document, and validate business and functional requirements
• Convert business needs into detailed user stories with requirements, acceptance criteria, data mappings, and test scenarios
• Develop and share business process and system data flows with product teams and stakeholders
• Gather, interpret, and summarize data to define requirements, inform decisions, and evaluate impacts on users and business processes
• Help QA and development teams reproduce defects, investigate likely root causes, and document findings
• Support user acceptance testing by communicating with internal users and helping validate solutions
• Create, coordinate, and implement IT change records in the IT service management platform
• Maintain understanding of interfacing applications and their relationships to support analysis, troubleshooting, and impact assessments
• Triage incidents and support requests, assess business impact and potential causes, and facilitate resolution
• Provide production support and help users, ensuring systems align with company policies and standards
• Develop and apply knowledge of data privacy requirements, including cookie lifecycle processes
• Follow IT methodologies, security standards, and established best practices
• Collaborate with business analysts, technical teams, management, and cross-functional partners

Technologies:

• Support
• ITIL
• Network
• SQL
• Security
• ServiceNow
• Terraform
• Visual Studio
• Incident Management
• ITSM

More

We are Genesis10, a staffing firm placing consultants and employees with clients across the United States. We are recruiting for a contract-to-hire Senior Business Analyst role with an agricultural cooperative in Inver Grove Heights, Minnesota, supporting a growing Customer Experience Product Team project focused on validating customer information and onboarding. The position pays $73–$76 per hour on a W-2 basis, depending on qualifications. For contract roles, we offer access to a broad client network, career support, and an experienced recruiting team, along with benefits that may include behavioral health services; medical, dental, and vision coverage; a health savings account; voluntary hospital indemnity, critical illness, accident, and term life coverage; a 401(k); sick pay where applicable; and commuter benefits in select locations. We are an equal opportunity employer and consider candidates without regard to protected characteristics.

last updated 43 week of 2026