Senior Help Desk Technician
A&A Search Staffing
- Location
- Remote (US)
- Workplace
- Remote
- Job type
- Full-time
- Salary
- $103k–$143k
- Posted
- Today
- Source
- DevITJobs
Requirements:
- Strong troubleshooting skills
- Hands-on experience with Active Directory
- Extensive experience resolving technical issues remotely through VPN connections
- Excellent customer service skills
Responsibilities:
- Provide Tier 1–3 technical support to end users
- Diagnose and resolve hardware, software, network, and access-related issues
- Escalate complex problems when necessary
Technologies:
- Active Directory
- Hardware
- Support
- Network
- VPN
- Windows
More
We are seeking a customer-focused Help Desk Support Specialist to support end users in a Windows-based environment.
last updated 43 week of 2026