Senior IT PMO Support Specialist

Requirements:

• 15 years of overall IT experience; at least 10 years of experience is required.
• Technology infrastructure experience is preferred, and application development experience is a plus.
• Proficiency with Microsoft Office tools, including Microsoft Project, Visio, and Excel.
• Experience in training and documentation.
• PMP or ACP certification through PMI, or qualification under state standards for IT project managers.
• Experience with state technology portfolio systems and ECOS processes is strongly preferred.
• Experience with IT procurement processes, including RFPs, statewide contracts, and SOWs, is preferred.
• Project management experience with state transportation agencies is beneficial.
• Knowledge of project management methodologies, PMO standards, governance frameworks, SharePoint Online content management, and instructional design principles.
• Skills in creating professional documentation, organizing repositories, delivering training, assessing and communicating risks, and developing reports and visualizations with Excel and Power BI.
• Ability to assess project readiness, monitor governance compliance, review project plans for completeness, and work with teams to address gaps.

Responsibilities:

• Maintain and publish PMO documentation for IT project managers and IT staff.
• Manage SharePoint Online document libraries, ensuring content is accurate, accessible, and properly governed.
• Coordinate and deliver in-person and virtual training, and create supporting training materials and user documentation.
• Provide risk management guidance for Commonwealth-level IT projects, including risk identification, mitigation planning, and escalation.
• Prepare recurring reports using Excel and Power BI, maintaining data accuracy and presenting useful insights.
• Guide projects in the Planning phase and assess their readiness to proceed to execution.
• Monitor projects in execution for compliance with governance practices, including meeting schedules, reporting, metrics, risk and issue management, and quality assurance.
• Review project plans for required elements such as tasks, schedules, risks, resources, checkpoints, and status reporting.

Technologies:

• Excel
• Support
• Power BI
• SharePoint
• Security

More

We are recruiting a PMO Support Specialist to strengthen project governance and support delivery across state-level and agency IT projects. The role provides direct support to the PMO through documentation management, training coordination, risk oversight, and recurring reporting. The pay range is $65–$70 per hour. We offer medical, dental, and vision insurance; a 401(k), HSA, disability and life insurance; paid sick leave where required by law; supplemental insurance options; identity theft protection; pet insurance; wellness and employee assistance programs; and career development opportunities. Benefits eligibility and terms vary by employment status, tenure, and work location, and plans may change subject to applicable laws. We are Cynet Systems, Inc., a technology staffing and workforce solutions company founded in 2010 and headquartered in the Washington, DC metro area. We serve Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada, providing staffing solutions in IT, engineering, life sciences, clinical, and professional fields. We are a certified Minority Business Enterprise and maintain ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II certifications.

last updated 43 week of 2026