Senior Software Product Analyst

Requirements:

• Experience working in product management
• Strong knowledge of marketing technology (MarTech), particularly customer relationship management (CRM)
• Understanding of internally built and third-party technologies, including Customer Data Platforms (CDPs) and Customer Engagement Platforms (CEPs)
• Proven ability to launch products and deliver continuous improvements that support business objectives
• Understanding of product lifecycles, methodologies and agile frameworks
• Strategic approach to translating business goals into achievable product plans
• Ability to manage multiple priorities and make decisions amid ambiguity and change
• Knowledge of the online gambling industry

Responsibilities:

• Solve problems and deliver new capabilities to support our marketing function
• Analyse market research, competitor activity and customer trends using internal and external data
• Lead the product development lifecycle from ideation through to launch
• Produce detailed requirements that give development teams clear direction
• Prioritise and regularly review the work stack, and identify how success will be measured
• Run trials to assess the value of products and initiatives
• Build relationships with internal teams and external partners to align product initiatives with customer and business needs
• Lead cross-functional sessions that bring teams together around clear outcomes
• Challenge decisions, requirements and assumptions so different viewpoints are considered
• Keep key stakeholders updated on plans, progress and upcoming releases
• Turn customer and marketing needs into clear product plans and improvements across our digital experience
• Define requirements, prioritise initiatives and deliver value through CRM technologies

Technologies:

• CRM
• Support
• Marketing
• HTTP

More

We are one of the worlds leading online gambling companies, founded in 2000. We employ over 10,000 people and serve more than 120 million customers in 26 languages. Our Software Product Development department creates and improves the technology that supports our products and customer experiences. In this Senior Software Product Analyst role within Marketing, youll help shape direct-to-customer marketing across multiple touchpoints, working with internally built and third-party platforms. Our decisions are informed by data, customer insight and product performance. The role is eligible for our hybrid work-from-home policy. We foster a culture that celebrates creativity and offers opportunities for growth and impact. Were committed to a welcoming, respectful and inclusive environment where people can grow and develop, and can provide adjustments or accommodations during recruitment upon request.

last updated 43 week of 2026