ServiceNow Developer

Requirements:

• Bachelors degree and a ServiceNow Developer, Implementation, or Architect certification
• At least 3 years of experience developing on the ServiceNow platform
• At least 2 years of experience implementing systems using Agile/Scrum methodology
• Experience scripting in ServiceNow, including Business Rules, UI Pages, and UI Macros
• Experience implementing Service Catalog, CMS, MID Server, and integrations with LDAP and other external applications
• Experience integrating legacy tools with ServiceNow and working with the ServiceNow CMDB
• Knowledge of web technologies such as JavaScript, XML, HTML, CSS, web services, and related tools
• Familiarity with user interface design and user experience concepts
• Demonstrated experience delivering ServiceNow solutions for large organizations
• Strong written and verbal communication skills
• Experience working with multiple teams simultaneously and delegating work to less experienced team members
• Must be eligible to obtain and maintain a federal public trust; employment is also contingent on successfully completing a background investigation

Responsibilities:

• Provide day-to-day administration and operational support for our ServiceNow system, modules, and components
• Apply ServiceNow and ITIL expertise to recommend and design platform solutions, including new modules and improvements to existing capabilities
• Configure and enhance ServiceNow workflows, interfaces, scripts, business rules, catalogs, orchestration, and other platform features, favoring out-of-the-box functionality where practical
• Advise on when standard platform features can meet business needs instead of customization
• Develop dashboards, reports, web-based solutions, and scoped applications
• Partner with product management to translate customer needs into ServiceNow work, estimate effort, break work into features, epics, and stories, and identify technical spikes
• Create demos and prototypes, and recommend technical options and approaches to product and development teams
• Monitor ServiceNow releases and provide technical recommendations for our platform roadmap; work with ServiceNow to identify solutions, raise issues, and share roadmap input
• Establish and promote documentation, testing, coding, and development standards and practices
• Collaborate with the platform architect and other administrators to improve and streamline the platform and deliver global solutions
• Perform system and integration testing using sample and live data
• Identify system deficiencies, recommend solutions and service improvements, and review implementations to deliver value through design changes
• Design appropriate access controls using a least-privilege approach and assess security architecture against federal standards and industry best practices
• Improve platform performance and configuration in line with ServiceNow best practices

Technologies:

• Architect
• CMDB
• CMS
• CSS
• Support
• ITIL
• JavaScript
• LDAP
• LESS
• Security
• ServiceNow
• Web
• XML
• UX UI Design
• AJAX
• Bootstrap
• REST
• SOAP
• jQuery

More

We are NuAxis, a federal IT company focused on putting people and customer experience at the center of government technology solutions. We value teamwork and mutual support, bringing together people with diverse strengths to help our federal clients succeed. This is a full-time, remote ServiceNow Developer role on an integrated IT service team supporting the operational needs of IT users and their systems. We are an Equal Opportunity Employer; information about our benefits and culture is available through our company.

last updated 43 week of 2026