Systems Administrator (Windows)

Requirements:

• At least three years of professional experience and a high school diploma; a bachelors degree is preferred.
• Strong troubleshooting, analytical, and problem-solving abilities, with the capacity to manage multiple tasks and help others resolve IT issues.
• Knowledge of installing, maintaining, and administering computer systems in a LAN/WAN environment, and a strong understanding of currently supported Microsoft Windows operating systems.
• Familiarity with Linux is desirable but not required.
• Strong written and verbal communication skills and the ability to work effectively as part of a team.
• DoD Directive 8570/8140 Information Assurance Technical Level II certification, such as Security+ CE, GSEC, SSCP, or CCNA-Security.
• Familiarity with Department of Defense networking and security accreditation processes and procedures.
• Working knowledge of Windows Active Directory, current Security Technical Implementation Guides (STIGs), and the Risk Management Framework (RMF).
• Proficiency with ACAS and the ability to pass DISAs ACAS training course.
• Ability to obtain and maintain a Top Secret security clearance; U.S. citizenship is required for a Top Secret clearance at this location.
• Ability to lift 10–25 pounds or more, stand and walk for extended periods, and periodically twist, bend, and squat.

Responsibilities:

• Answer users questions about installing, operating, configuring, customizing, and using assigned products on Windows 11 computers.
• Diagnose issues using advanced techniques, identify causes, and recommend solutions to common failures.
• Troubleshoot hardware, software, and network issues, and support PCs, printers, scanners, Common Access Cards (CACs), and related equipment.
• Support Windows operating systems, Microsoft Office 365, and specialized engineering and scientific development software and tools.
• Install software releases and system upgrades, evaluate and install patches, and resolve software issues and Information Assurance Vulnerabilities (IAVs).
• Coordinate with the Corporate IT Help Desk to manage incident tickets and change requests through ServiceNow.
• Help maintain and monitor the organizational mailbox so users receive timely assistance.
• Develop and maintain IT procedures that support the organization.
• Work with the organizations Information System Security Officer (ISSO) to support system accreditation.
• Recommend future IT needs for the organization.
• Maintain data files and monitor system configurations to protect data integrity.
• Help prepare monthly progress and status reports.

Technologies:

• Active Directory
• Hardware
• Support
• LAN
• Linux
• Network
• Office 365
• Security
• ServiceNow
• Windows

More

We are Bowhead, seeking a Windows Systems Administrator to provide user support and technical assistance to a Research, Development, Test and Evaluation program at the Naval Surface Warfare Center Dahlgren Division in Dahlgren, Virginia. The role supports the organizations IT environment and system accreditation efforts. The targeted annual salary range is $75,000–$80,000, depending on qualifications and experience. This range is a general guideline; we consider factors including the positions scope and responsibilities, experience, education and training, skills, internal equity, and market and business considerations when making an offer.

last updated 43 week of 2026